r/HomeImprovement • u/somethingClever344 • 1d ago
Apex Windows experience
We just bought 7 windows from Apex and I wanted to share my experience as I see some older threads on this brand.
This company builds windows to order in the US. It takes a few months to receive them due to the custom build. They are triple pane and have a lot of extra functionality, like being able to open from the top and lever out.
We ordered them to be black outside, which is a paint job they applied at the factory. Overall, the quality seems very high compared to other brands we looked at. Even on a sunny day, very little heat transfer comes in, and the house is noticeably quieter.
Installation: the company made a huge deal about how skilled their installers are, so we were surprised when we found out a subcontractor installs the windows. They are licensed separately from apex and during installation an inspector came by and told us they were not properly licensed.
Other issues: there is quite a bit of overspray on the inside of the window, and the paint used was apparently not completely dry, as we now have black paint marks on our cabinets. Also I had asked the salesperson if they could replace the rotted sills at installation time. Only one sill was replaced, using pressure treated wood that doesn’t match the other windows. I wanted to paint the wood before installation but they did not allow us to coordinate that.
Anyway, hope this helps someone with a decision on window buying.