r/ModSupport • u/Boring-Huckel667 • 1d ago
I need a bit of advice
My sub has a rule that clearly states that DMing a mod for sub related issues is wrong but still someone sent me a message.
I redirected them saying that this is breaking a rule so don't message me here.
They in turn threaten me with a cyber complaint stating "I'm going to dismantle the entire group so you "mods", don't have to be "mods", anymore."
What should I do and also he sent a picture of the complain to harass me and when I replied "Read the rules before doing anything is just a basic etiquette of any community. You can report but we will also attach the messages you sent. Bye"
He starting basking me saying he will complaint to the local authorities.
How to proceed ?
PS : I have banned him from the sub when he sent me the threat because of him sending a modmail asking for girls for which he got muted for 28 days , following which the problem started !
7
u/HikeTheSky 💡 New Helper 22h ago
Just today someone in modmail demanded to be unbanned or they will contact reddit. I told him he should contact reddit as there is nothing I can do for him.
Funny thing is that I would have unbanned him for a normal message explaining his comment that got him banned.
5
u/MableXeno 💡 Expert Helper 23h ago
I don't respond when ppl message me outside of modmail.
If ppl threaten me with legal anything...I ignore it or just link them to Reddit legal. 🤷♀️
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u/InGeekiTrust 💡 New Helper 1d ago
Go into your messages and hold down on the message. Well each message and report for harassment, type harassing a mod
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u/Unique-Public-8594 💡 Expert Helper 1d ago edited 20h ago
Agree with others.
Going forward, Ignore all DMs about mod business. Don’t respond.
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2
u/caikball 11h ago
Block, report to Reddit for harassment, and keep all screenshots, you're handling it the right way.
1
u/ArachnidInner2910 💡 Skilled Helper 21h ago
Had someone threaten to have their daddy sue me for human rights abuse. Said go ahead and try bitch. Ignore and maybe poke some fun at them if you're up to it
-13
u/Tarnisher 💡 Expert Helper 23h ago
My sub has a rule that clearly states that DMing a mod for sub related issues is wrong
REALLY BAD rule.
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u/Unique-Public-8594 💡 Expert Helper 23h ago
While it’s great that you are here helping, I’m not sure that is good advice.
I’m thinking open access to individual mods tends to lead to problems (lack of consistency, divisiveness, harms teamwork), no?
Not using DMs for mod business has worked best for our sub and I’ve seen it mentioned here consistently as a best practice.
-6
u/Tarnisher 💡 Expert Helper 23h ago
It's about the content and intent of the message, so a blanket rule is not a good idea.
If I want to talk to one Mod confidentially about another Mod, ModMail is not the way to do it.
Now if I just want to rant about a ban, that's a different matter.
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u/MableXeno 💡 Expert Helper 23h ago
If I'm on a mod team with someone & a random Reddit user shows up to bad mouth them there's a good chance I'm sharing it w/ my co-mod. 😅 "Hey this user is complaining about you, do you have any insight?"
In one of my communities when we got private messages from users we screenshot them & put them in a chat as a reference in case they end up in modmail.
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u/Tarnisher 💡 Expert Helper 23h ago
That sounds like misconduct.
Sharing a PM is never a good idea and can get you banned from some forums.
.
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u/MableXeno 💡 Expert Helper 23h ago
Communication with one mod is communicating with all mods. 👌
-5
u/Tarnisher 💡 Expert Helper 23h ago
No, it isn't.
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u/Boring-Huckel667 20h ago
It is since it's related to the sub !
Any changes in the sub should be logged (the proof or the text which lead to reversal of a decision of another mod) or else it might bring about problems in the future.8
u/BigTex1988 💡 Skilled Helper 22h ago
Can you show us in the mod code of conduct/reddit rules where it says that isn’t allowed or is this something you made up?
-4
u/Tarnisher 💡 Expert Helper 22h ago
Rules 1, 2 and 4 would all fit.
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u/BigTex1988 💡 Skilled Helper 20h ago
You’re going to have to expand on your line of thinking here. I’m truly not trying to be a jerk, but I’m just not seeing how sharing sub business with other mods is misconduct.
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u/Boring-Huckel667 23h ago
It isn't when people ask you for a reason for their post being removed even after a pinned comment stating the exact reasons why , also too much abuse in personal DM from anything that happens in the modmail clearly makes me having that rule a good one.
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u/Tarnisher 💡 Expert Helper 23h ago
Pinned messages may or may not have enough context and are generally more universal.
Perhaps the person trusts one mod more than others and wold like to talk privately.
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u/Boring-Huckel667 19h ago
But wouldn't that make it unfair for those who decided to do it the modmail way ! Also trusting a mod and msging them defeats the purpose of even using modmail imo.
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u/DHamlinMusic 💡 Veteran Helper 1d ago
Ignore, block, and if needed report for harassment.