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u/undeadalex Aug 30 '18
What you need is a locker service. In China every modern complex has a locker service, delivery guy loads packages into lockers, automatically texts you unlock code. If it's there more than 16 hours it charges you small fee per day thereafter. Super efficient and doesn't have the absurdity of delivery guys wandering around apartment buildings
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u/kohrtoons Aug 30 '18
Amazon has this service as well. Though not in every building.
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u/undeadalex Aug 30 '18
Oh that's neat. There's a dozen companies doing it here. Probably more. Really think it's the future of package fulfillment in an urban setting
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u/ProgramTheWorld Aug 30 '18
Yes it’s called Amazon Lockers in the US. They are everywhere in cities and colleges usually.
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u/PseudonymIncognito Aug 30 '18
And in Whole Foods stores.
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u/CallOfCorgithulhu Aug 30 '18
In my area (Charlotte, NC), the lockers are at a lot of the QTs in the area. They're very handy.
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u/punisheddaisies Aug 30 '18
I haven’t noticed them at all in Charlotte! Maybe because I haven’t specifically been looking for this service. That’s good to know though!
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u/Zaruz Aug 30 '18
In the uk now too. They came out of nowhere and I rarely see people use them, but they're amazing.
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u/wohuw Aug 30 '18
I don't think we have anything like that in Italy, but personally I just get my stuff delivered to the nearest post office. I then show up whenever I want with my ID and the clerk hands me my stuff. It's super convenient and as a bonus the delivery is quicker even without a Prime membership. Might also work in other countries.
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u/NonSp3cificActionFig Aug 30 '18
Sounds like a more reliable method as well.
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u/wohuw Aug 30 '18
Yeah, despite this country's less than stellar reputation when it comes to postal service I have had no issues so far.
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u/ghettospagetti Aug 30 '18
Or like in Paris, if you send your package to your apartment, it will never get delievered. So UPS pays some local souvenir shop to be the "drop off point" for people in that area. The shop guy gets money to be an unofficial UPS office, UPS drivers save time. Everyone is happy
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u/LivePossible Aug 30 '18
I live in the US and they have automated locker service at my apartment complex. Seems to be a thing with newer overpriced apartments in large cities here.
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u/Inetro Aug 30 '18
Mine are all locked and to only be used by Canada Post. No one else is allowed to leave packages or mail in them for some fucked reason.
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u/MaxChart Aug 30 '18
The fuckep up reason is that the boxes are owned and operated by Canada Post...
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u/Amandabear323 Aug 30 '18
Our apartment has something similar but your package gets a locker, then the labeled key is placed into your actually mailbox. Then when you open the locker your package is in the key gets stuck. I don't know the specifics but only the mailman can relock the lockers and retrieve the key.
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Aug 30 '18
My current place has the lockers and some amazon delivery drivers still leave the packages laying out in the locker room.
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u/Doxxingisbadmkay Aug 30 '18
They still wander around though. Some packages come to the door and some go to the box. Some go to a random box several km away
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u/Dick_Nation Aug 30 '18
This is coming with most modern complexes in the US, as well. It's being retrofitted to old properties slowly where and when possible, but it's often hard to convince the people who own the real estate that it's a project worth investing in.
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u/greyscales Aug 30 '18
Yeah, had that in a previous apartment. You had to go through a hallway to get there this, so Amazon still dumped everything in the lobby.
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u/wereusincodenames Aug 30 '18
Great system if you have the space for it. My building is 40 years old and didn't plan for the Amazon explosion.
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u/undeadalex Aug 30 '18
Well lots of them are outside. But that may not be an option still for some buildings I'm sure
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u/Princescyther Aug 30 '18
Problem we had when we lived in an apartmemt was the delivery guy wouldn't even get the parcel out of the van. He would just fill out a little piece of paper and stick it in the front door of the building. Wouldn't even ring ya buzzer.
I waited in once and caught him in the act. I asked him why he kept doing it and he said he needed to be home by 3pm for his kids so he didn't have time to buzz individually.
Lets just say that a bunch of ppl im the building were not happy, did a mass complaint email and the guy was never seen again. He was replaced with an older guy who teally went out of his way.
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Aug 30 '18
He was replaced with an older guy who teally went out of his way
“oh shit this is the snitch apartment, better ring em up”
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u/poloport Aug 30 '18
Call me whatever the fuck you want as long as you get me my packages on time
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u/StrangeDrivenAxMan Aug 30 '18 edited Aug 30 '18
I hate lazy asshole delivery drivers that think they're clever.
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u/drksdr Aug 30 '18
I hate lazy asshole delivery drivers
that think their cleverFTFY
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Aug 30 '18
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u/drksdr Aug 30 '18
I dunno, i'm a lazy asshole... I just make sure I'm lazy and assholish when i'm alone.
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u/StrangeDrivenAxMan Aug 30 '18
That's called being considerate to others. You're cool
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Aug 31 '18
I was being a lazy asshole the other day while placing an order through a company I do regular business with. I couldn't be bothered to get up to get my wallet, so I figured I'd just put it through PayPal.
By me being a lazy asshole, I was able to discover that the company's PayPal integration had broken down somehow, and let the owner know.
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u/Whos_Sayin Aug 30 '18
You can't be an asshole only when alone. That's like being nice only when alone. You need someone to be an asshole to.
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u/BiggityBates Aug 30 '18
It's actually "they're" not "their". "They're" is the contraction for "they are". The more you know :)
I am not a bot, this action was not performed automatically
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u/Infantry1stLt Aug 30 '18
Got my last eBay branded box left on the mailbox on the road, didn’t even open the wooden gate and walk the 10ft to put it by the door, or you know, ring the doorbell. I know cause I saw him do it.
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u/FPSXpert Aug 30 '18
I once had the post office drop off an Amazon package by finding it beaten up in the driveway at 10 pm. UPS is the better service in my part of town.
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u/jordanjay29 Aug 30 '18
My USPS delivery lady is the bomb. She's never mishandled a package.
Fedex on the other hand...I've had to request that Amazon never use Fedex for my packages again. They will claim to be delivered, and never do it. Or deliver to a completely different address three miles away, and always on a Friday so you're fucked until Monday.
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u/PM-ME-YOUR-HANDBRA Aug 30 '18
I've had to request that Amazon never use Fedex for my packages again
You can do that? I'd like them to never hand off to USPS again. Our post office is a nightmare, they have a hard enough time delivering the right envelopes to the right cubby in the big communal mailbox, let alone actually delivering packages.
I've had three orders in the past month (Prime 2day) that were either lost or delivered a week late. Never had that problem with FedEx, UPS or AMZL.
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u/jordanjay29 Aug 30 '18
I don't know if it worked. I complained every time Fedex fucked it up, and the last time I demanded that the Amazon rep forbid my account from using Fedex. They assured me it would happen, but I haven't bought much since then to check if it worked.
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u/Super_Zac Aug 30 '18
One time we couldn't find my girlfriend's Amazon order, even though it said delivered. After much searching, I found it inside a bush in the front yard- the delivery guy had just thrown it over the fence. If you're going to toss it, at least work on your aim a little bud.
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u/ProgMM Aug 30 '18
He was going for a soft landing so your shit didn't break. He's so thoughtful
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u/ardiunna Aug 30 '18
The paper claims you're not at home, right? You could've beaten him and you would have a proof it wasn't you, since the house was empty.
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u/NeoKabuto Aug 30 '18
And no one in the building would testify against him. It's the perfect crime.
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u/Crowbarmagic Aug 30 '18
I complained about my mailman once. The next time I saw him he had the audacity to complain to me about my complaint, and how 'it wasn't him that faked my signature' (bullshit).
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u/Princescyther Aug 30 '18
Christ, aren't complaints kept confidential? Imagine the repercussions.
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u/Crowbarmagic Aug 30 '18
I suspect the nature of the complaint made him suspicious it was me. I typed my previous comment quickly on mobile so now that I'm on a laptop let me paint a more detailed picture:
The guy that did it was the package-only delivery guy of our neighborhood. Regular letters get delivered by someone else. However, when a letter needs a signature (because it's important) the package guy gets them (I guess because he carries a PDA while the regular mail guy doesn't).
I think his supervisor let it slip that it was about a letter, and since registered letters are fairly rare, the delivery guy put 1 and 1 together and knew it was me.
So yeah, he started to complain to me 'how he got in trouble while it wasn't him'. Having worked in delivery for the same company this sounded like pure bullshit, because his supervisor can easily see who delivered when. He has to sign in on that PDA for pete's sake. And even if his story was true, how am I the bad guy in this, and what does he hope to achieve with being an unprofessional rude asshole to me? He should've complained to his supervisor, not trying to talk customers into not complaining anymore.
But he achieved something alright. I called again to explain his behavior and I never saw him again.
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u/iamjomos Aug 30 '18
But he achieved something alright. I called again to explain his behavior and I never saw him again.
I was hoping for a happy ending. Fuck him
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u/Murtomies Aug 30 '18
I've worked as a delivery driver, and the problem actually might be the middle management giving the driver way too much deliveries each day. So if he were to do the job "properly", he would be doing overtime every day. I had that for a while where I had to spot the packages without a phone number, or saw that there wasn't a car in the driveway etc. and just took them immediately to the local post office for them to pick up, without even going to the door.
At least DHL does it properly by asking for a delivery window of a few hours from each customer, and their delivery success rate is like 95%, where as my former company's was about 55-60%.
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Aug 30 '18
I mean, that's fair enough, but it does completely defeat the purpose of home delivery.
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u/Murtomies Aug 30 '18
Well, in that company all deliveries were by default "home deliveries", unless separately specified. It would be tried once and if they're not home it's taken to the local drop-off. A lot of customers were surprised when I showed up on their doorstep, thinking it would be delivered to the local drop off.
There was another kind of delivery which was a few euros more, where someone calls the customer to ask for a window of delivery and it absolutely has to be delivered home. But day shift drivers have only a couple of those per day at most. Most of them are on evening shifts for working customers.
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u/Trala_la_la Aug 30 '18
Random question I hope isn’t taken the wrong way, but were you an American delivery driver? I feel like here everyone I have interacted with expects deliveries at their door and having it at local drop off would be the surprise.
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Aug 30 '18
But that’s only making the problem worse by “proving” to your boss that you can handle the increased packages. It’s really the worst way to handle it.
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u/GuruLakshmir Aug 30 '18
No. It's a lose-lose scenario. If you can't keep up with the work, they will just hire someone who will.
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u/dluminous Aug 30 '18
You think that and I get why but its not the case.
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u/Murtomies Aug 30 '18
It actually is how I got transferred to that job. The previous guy couldn't handle the amount of deliveries.
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u/Murtomies Aug 30 '18
Not when all the drivers complained about the problems every day to middle management. Their bosses just didn't believe middle management.
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u/drdeadringer Aug 30 '18
or saw that there wasn't a car in the driveway
... so now I have to buy a car simply to have my package delivered?
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u/that1prince Aug 30 '18
There's a market for decoy cars so your package will be delivered.
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u/Super_Zac Aug 30 '18
If I'm expecting a package, I make sure to have my inflatable decoy car in the driveway, my decoy TV on in the living room, decoy lights on in all the windows, and my decoy wife screaming at me about our decoy marital issues. Sometimes the driver still catches on though, and leaves the stupid little slip on my decoy front door.
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u/drdeadringer Aug 30 '18
I still am not in the market for buying a car, especially just to have my own package delivered like it should be anyway.
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u/Murtomies Aug 30 '18
Well this is in Finland sooo... Also only applies to a spesific route where everyone had a car. Obviously if there's lights on I would deliver it. I noticed after like a month of driving that area that I could only deliver the packages to houses where there was a car on the driveway. After 3 months, every day about 90% of the addresses where places where I had been before so I remembered the exceptions.
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u/youtheotube2 Aug 30 '18
That’s still not a good excuse for literally not doing your job.
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u/Murtomies Aug 30 '18
Most days were either
Purposefully not deliver all the packages
Finish too late -> angry boss
Drive so fucking fast that you put everybody in danger. (I didn't do this but some drivers did)
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u/spader1 Aug 30 '18
I've definitely seen FedEx claim they couldn't deliver to my apartment on the second floor because the (separate and unrelated) office on the first floor is closed.
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u/Kpalsm Aug 30 '18
Canada Post has a "Flex Delivery" option that allows you to select a nearby post office to have your packages delivered to instead of your home address. You can then go pick it up at your leisure. This obviously still wouldn't help you if your nearest post office is across town, but at least it won't be sitting in a public lobby, or locked up in a building manager's office for days
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u/Mikodite Aug 30 '18
There is also Penguin Pickup. Same idea. Sign up and your stuff can go to the nearest Penguin Pickup depo instead.
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u/gellis12 Aug 30 '18
Where I live, every shoppers drug mart, London drugs, and a few malls have post offices in them. Are there really towns with only one or two post offices?
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u/saucercrab Aug 30 '18
The real notmyjob here is on management, as it truly is not the job of a handler to deliver to an apartment door.
It's insane to think that ANY delivery driver (USPS, FedEX, UPS, Amazon, etc) who has hundreds of stops a day, would be expected to take the time to navigate a multi-story apartment complex. Fuck. Right. Off. It's up to the management to organize a locker or take packages at the front desk.
It's ironic, too, that in this very image, reflected in the mirror, is a system already in place for postage. Front-door parcel service in a large city or building like this just isn't happening.
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u/727Super27 Aug 30 '18
When I was a fedex driver it was absolutely my job to go through massive apartment complexes and deliver to each door. It was such a massive pain in the ass. And to make matters worse, since complexes are ‘communal living’, we weren’t allowed to leave any packages at their doors, so when 90% or recipients weren’t home, I’d have to go to the complex office and drop them all off there anyway.
Fuck apartments.
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u/bayreawork Aug 30 '18
Ex UPS driver here. I had a few very large apt complexes on my route. Some had "leave it in front of the mailboxes in the foyer" and some were "take it to each persons door". I really didn't mind taking it to each door. Load up my cart. Walk up and down the hallways out of the heat and cold, knock on door leave package and keep walking up and down the halls.
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u/727Super27 Aug 30 '18
I didn’t have that kind of time. It was more like sprint from my truck, run up the stairs 2 or 3 at a time, knock on door while filling out inevitable door tag, hang tag, sprint back to truck, drive to next building in the complex to repeat process however many times. Drive to main office, get manager to sign for crate of deliveries while he tries to pitch me his idiotic “prepaid legal services” MLM scheme. Back in truck to drive a couple streets down to next massive suburban high density living complex. Still get late deliveries anyway.
Used to have nightmares about that job. The ones where you’re backing up to a loading dock and the brakes are squishy and unresponsive, or the one where you’re making deliveries but somehow after you make 1 drop off there’s 2 more packages in the truck, and the clock ticks but the pile never goes down.
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u/gardvar Aug 30 '18
Happy cake day :)
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u/TheSockCucker Aug 30 '18 edited Aug 30 '18
Can confirm here, I am officially not allowed to go upstairs. Work insurance can do difficult if...
Just to the front door of a building and not any further.
But if someone asks politely to come upstairs, is sick, or handicapped, I show my good heart ofc. And I often get a few extra euro’s for the extra effort from a friendly customer.
Most of the time I drop them in the hallway also. Or if it takes too long to come down, I will leave and you can come pick it up the next day in our office. 🤷♂️ Depends on the neighborhood lol.
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u/djlemma Aug 30 '18
Yeah, tenants can put up all the signs they want, but it won't give their delivery carrier any more time in the day or any fewer other stops to make. UPS and FedEx are businesses trying to make a profit so their carriers are pushed to the limit.. and USPS is supposed to be a business but it's got additional federal requirements that make it even harder to profit, so their carriers are probably even more frazzled.
I try to remind myself of this every time one of my packages gets marked as "undeliverable" by my carrier just so they can hold off on delivering it for a couple days.
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u/wereusincodenames Aug 30 '18
I'm going to disagree with you. The problem for buildings is the volume of boxes. Nobody imagined the online ordering explosion, so there isn't necessarily space to put boxes/lockers. I've been managing a 100+ unit condo for 3 years. Package deliveries have tripled in that time and we expect it to increase. Second issue is theft. They don't want packages left there for that type of issue. What you see in the image are mail slots. Big enough for letters but not boxes.
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u/fapsandnaps Aug 30 '18 edited Aug 30 '18
Except the USPS did anticipate the expansion of parcel delivery...
a. All new or remodeled apartment houses must install USPS-approved 4C centralized mailbox equipment. There must be at least 1 parcel locker for every 10 mailbox compartments. The Postal Service requires no maximum number of parcel lockers to be installed–only the 1:10 parcel locker/mailbox minimum.
Either way, those parcels were delivered by Amazon Logistics not the USPS so they wouldn't have access to them anyway.
There are Amazon lockers for apartments though, and I believe Amazon pays the property to host them.
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u/cicadawing Aug 30 '18
As a former delivery driver in Seattle, I couldn't agree more. Such an unbelievable waste of energy and time. Hard enough to get into the actual building, much less navigate the complex, meanwhile, you've taken too much time already trying to find a parking spot anywhere near the complex AND have to pay to park. Meanwhile, there are 161 more boxes beating like the heart under the floor in a Poe story and the inevitable crawl on I-5 back home after the whirlwind of a day awaiting you as punishment for choosing to be a driver. People think it's fucking magic or that delivery drivers are lazy. It's more like....no one bothers to think of how they could be proactive in making it simpler and streamlined so you get your shit on time and not stolen.
Delivery drivers are simultaneously Santa and Satan, apparently.
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u/kurtthewurt Aug 30 '18
How is it not the job of the package handler to deliver a package to its specific destination? Not even an attempt? This is clearly not a very secure location, and this means that even if I wait by my door all day, my package will get dumped on this table anyway. I don’t disagree at all that handlers are overworked and carriers need to scale up better, but I don’t find it ridiculous to hope my package gets delivered to the specific address it was sent to.
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u/saucercrab Aug 30 '18
It's up to the property to provide proper acceptance and storage of packages if the address includes a supplemental until number. Source: worked for FedEx Ground.
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Aug 30 '18
That may be what FedEx told you, but it's simply not true.
The apartment complex is not a party to the transaction, and most leases don't include a clause saying that the complex will deliver the package.
Unless FedEx's contract with Amazon says that they'll only deliver to the property, not the address given, FedEx is required to deliver to the supplemental unit number. If their contract does say that, it's still not the property's job to handle packages unless they have a deal with the recipient (and Amazon would have a responsibility to inform their customers).
Otherwise, FedEx (and possibly Amazon) would be requiring services from an uninvolved party. Legally, it's no different than if my friend and I made a deal that I was going to sell him a truckload of gravel, and I decided to leave it on your front lawn until he came to pick it up, and we didn't bother to ask you about it.
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u/suihcta Aug 30 '18
Can confirm. I run an apartment complex and I have no legal obligation to accept packages or ensure that they get distributed properly. That is very literally not my job. We do accept packages as a courtesy, of course, because we want to be advocates for our tenants and we want them to enjoy living where they live.
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u/tronald_dump Aug 30 '18
because doing that would easily add 2 extra hours to their already 10-12 hour day.
if you want package deliverers to give a fuck, tell their corporate overlords to stop stuffing their trucks with 12 hours of stops a day.
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u/suihcta Aug 30 '18
Honestly the correct answer is to complain to the seller when you don’t get your package the way you want it. Once the seller gets enough complaints about a certain shipping company, they will start using that company less or whatever. The company will respond somehow.
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u/koalaondrugs Aug 30 '18
Varies by company but most I know dictate that it isn’t their job to do that, all the whiney signs in the world won’t change that
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u/Mehiximos Aug 30 '18
And when it inevitably gets stolen, they are exposed to liability because it wasn’t delivered properly
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u/nsfy33 Aug 30 '18 edited Mar 07 '19
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u/fapsandnaps Aug 30 '18 edited Aug 30 '18
Amazon has paid the delivery service to get it near you, but not in your hand.
Their own policies even say they'll leave it where ever they feel is safe, including giving it to a neighbor if they feel like it.
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u/mynameisjberg Aug 30 '18
Why is it insane to expect a delivery driver to bring my package to my door? They do it everywhere else, even in suburban and rural areas where the houses/units are much farther apart.
I would think delivering packages door-to-door in the suburbs and rural areas would be more time consuming. Pulling your truck up to an apartment building and delivering the packages door-to-door in a single building would be much quicker than constantly moving your truck or walking down the street. It's not like UPS drivers dump the packages in the center of a cul-de-sac when making deliveries in a suburban neighborhood.
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u/DrewDrew7777 Aug 30 '18
People are so shitty. Not impressed any more with the fact that the package has arrived within 24-48hrs. They don't care that this would make the delivery driver's job nearly impossible. Their jobs are already difficult enough.
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u/causal_friday Aug 30 '18
I'm not sure why the building management assumes that the residents are paying Amazon for to-door delivery. I have never in my life had anyone deliver anything to my door. Amazon is among the least expensive options, so I'd expect the minimum possible quality of service.
My thought when seeing these signs is, "or what?" I see the next step here being that the Amazon delivery driver calls you when a package arrives, saying "you have 30 seconds to meet me in the lobby or your package gets returned to Amazon." They don't care. Amazon doesn't care. This can only end up hurting residents, where the put-the-packages-on-the-table system seems to be working fine.
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u/youtheotube2 Aug 30 '18
That one long handwritten sign in the middle seems like it was written by a resident. Maybe it’s just one really pushy resident who feels entitled to make up rules for the rest of the building.
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u/jordanjay29 Aug 30 '18
I think they're trying to be helpful, especially since their building management doesn't seem to be doing anything about the actual issue.
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Aug 30 '18 edited Sep 17 '18
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u/causal_friday Aug 30 '18
Did it happen again?
Having read about how Amazon's delivery system works, I just don't understand how Amazon expects to provide a good customer experience. https://www.theatlantic.com/technology/archive/2018/06/amazon-flex-workers/563444/
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Aug 30 '18
Amazon literally gives zero fucks. They leave shit outside of closed businesses all the time, regardless of the weather.
I've seen them leave like 40 boxes over the weekend outside of the company I work for. We've filed multiple complaints but no one gives a shit. Same shit just happens over and over.
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u/coma73 Aug 30 '18
who the fuck expects them to walk them to your door. if you want that kind of service buy a house. to expect otherwise is stupid. that would make the job last about 70% longer, reduce the job performance of said deliveryman and make them get fired. All so u can get a package you will walk past in a few hrs anyway? lazy shits
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u/TiesThrei Aug 30 '18
I’m sorry but the mailman, the ups guy and Fedex aren’t bringing packages to your apartment door, either, and you expect the Amazon people-who have to use their own vehicles and get paid less than everybody else-to go above and beyond?
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u/jonnyohio Aug 31 '18 edited Aug 31 '18
I'm a mailman, and I bring packages to apartment doors (unless the complex as specific instruction to deliver to the office, or there's a parcel locker available), and my experience with UPS is they do the same (in the majority of cases), because we and UPS are union and we get paid to bring it to your door. Experience may very, however, depending on who your mailman is at the time of delivery, but I have delivered to many apartment buildings and took a package right to the door.
For all your deliveries choose USPS or UPS if you have the choice. Fedex has issues because they contract out their ground service, and many of those guys are underpaid and overworked just like the Amazon delivery people are.
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u/zumbo1000 Aug 30 '18
Based on Amazon's record of how they treat their employees, these drivers are probably being tasked to deliver hundreds of packages a day for crappy pay, so I totally understand them not being physically able to find the time to take every package up X many floors to individual apartment doors. This is literally not their job, and it shouldn't have to be.
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u/Megatoaster Aug 30 '18
I had to deal with the same thing with a place I lived at a few years ago. Luckily the one I live at now has maintenance go around floor to floor/door to door delivering larger packages while smaller packages can be stored in a locker mechanism with the key deposited in our mailboxes.
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u/THE_TamaDrummer Aug 30 '18
At my current apartment, all packages are supposed to go to the leasing office. FedEx and USPS follow this with no issue. However... UPS and Amazon services can't follow directions so I end up packages at my doorstep of my outdoor uncovered doorway. I even changed my address delivery line to PLEASE DELIVER TO [APARTMENT] LEASING OFFICE [MY ADDRESS] and they still deliver to my doorstep!
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u/Hipstershy Aug 30 '18
I'm not sure what it is with deliveries and apartment buildings. They are literally always a dumpster fire
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Aug 30 '18
I used to drive for UPS and let me tell you, taking every package to every door is not feasible (for a LARGE apartment complex.) Not only do you have to grab dozens of packages, load them up on the hand truck and walk up and down every floor knocking on doors, but 95% of people are not home during the day! So you have to leave a note and theeeeeeeen you have to haul all the packages back down to the front desk (if there even is one) and get someone to sign for the packages.
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u/mynameisjberg Aug 30 '18
So how does it work as a UPS driver? Do they fill up your truck in the morning and you're expected to deliver every package before the end of your shift? If that's the case, then I would think delivering packages door-to-door in the suburbs would be more time consuming. Pulling your truck up to an apartment building and delivering the packages door-to-door in a single building would be much quicker than constantly moving your truck or walking down the street. It's not like UPS drivers dump the packages in the center of a cul-de-sac when making deliveries in a suburban neighborhood.
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Aug 30 '18
Yeah that's pretty much how it works (just for reference my route was ~270 packages and ~190 stops.) I see what you're saying, but you have to keep in mind that they're not ONLY delivering to apartments during their route. They've got apartments, houses AND businesses to get to all in one 10-12 hour day. So they're hitting those suburbs and those large apartment complexes.
For example I used to deliver packages after working my 12am shift in the hub and they would have me deliver in an area that was nothing but LARGE apartment complexes. Each one would take about an hour because everyone's at work, for the most part, between 11am-4pm. Which means all the time I spent looking for all the packages for just that address, loading them up, walking around literally just leaving "sorry we missed you" notes because no one is home, then hauling them down to the office and getting a signature could've been spent actually delivering packages.
So yes they could get the package to your door, but that business is all about efficiency and taking the path of least resistance and hauling everything up there just because a few people MIGHT be home is not worth it if the packages can be left elsewhere, but together.
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Aug 30 '18
That middle message switches ink halfway through and has key thinks underlined
We are dealing with a very disgruntled and angry stay at home mom, operate under extreme caution
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Aug 30 '18
Is this because of theft or because that one inhabitant that complained about looking at this?
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u/youtheotube2 Aug 30 '18
The middle sign reads like it was written by a resident, so I’m sure most of this was done because one entitled resident doesn’t want to see this every day. If those other signs are actually from building management and weren’t just written and put up by that same resident, they probably don’t give a shit either and only did this because that one person complained.
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u/Ninjajuicer Aug 30 '18
Most amazon deliveries are of a service variety, with that person using their own vehicle. They are given X amount of packages to be delivered before 8pm (they can pick up more for more money). They are paid per load.
In this example, I’d remove the table and signs. Leave no furniture in the atrium. Delivery drivers will have little choice but to deliver to doors.
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u/preciousbitch Aug 30 '18
Then they'd do like they do in my building and just leave it on the floor.
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u/mrpopenfresh Aug 30 '18
This dude eithwr dowsn’t give a fuck or is overworked to the point where those extra steps will fuck his day up.
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u/decoyninja Aug 30 '18
He may or may not care, but he is overworked for sure. The delivery routes are timed and display apartments as one address and only give you the time accordingly so if you spend time going to each door individually you will often be corrected for time management.
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u/mrpopenfresh Aug 30 '18
Yeah, and this is a little discrepancy management exploits to get more out of their workers for less.
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u/Blmdh20s Sep 02 '18
At least their packages make it to the building. My cattle guard 1/2 mile away gets more mail than I do. Nothing like finding my insulin sitting in the Texas heat for 3 days because they didn't want to drive down to my actual address.
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u/IDwannabe Aug 30 '18 edited Aug 30 '18
If any of the packages are yours, I would send a complaint to Amazon about the delivery, including the picture and maybe a close-up of the notes posted.
We had an issue at my building with amazon delivery people chucking packages over the fence (even on rainy days) instead of trying to get buzzed in (in Chicago). Luckily nothing I had purchased had broken, but I had a neighbor who had a picture frame or mirror or something of that shape get tossed over and it got rained on.
Literally every time I've complained about the delivery, with photo evidence, Amazon has given me at least a $5 credit. The way I see it, if more people complained, they might start holding their delivery service to a higher standard.
Edit: For clarity, this has only been with packages delivered by Amazon's delivery people. I've never had an issue with FedEx, UPS, or even USPS. I'm only trying to get Amazon to police their own people.
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u/Reddegeddon Aug 30 '18
Not sure why you're being downvoted. Amazon is using their own delivery service in a lot of cities now, and they suck. This is an Amazon-specific problem, not the fault of a third-party carrier.
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u/IanPPK Aug 30 '18
This is the way to go. The Amazon delivery service started to drop packages off at the leasing office, sometimes when they were closed. Their function on the property is to manage the amenities and lease the apartment units on the property (it's a hybrid community). They don't have the overhead for package delivery. It came to a head when packages were delivered on a Friday evening when the office was closed for the weekend and so packages sat there over the weekend. I called Amazon's logistics number, explained the situation and forwarded the resulting email to the property manager. Didn't have any issues after that.
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u/photosoflife Aug 30 '18
I don't know if delivery companies are the same in the USA, but here, if the item isn't handed over to the named recipient, it isn't delivered.
I'd love it if my delivery driver was this careless, free refund/double of what i bought?! Count me in.
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u/greyaxe90 Aug 30 '18
Amazon contracts with "companies" that can't even afford their own vehicles (I've seen them in everything from rented Penske, Home Depot, and Budget vans to rusted-out beat up mini-vans that look like they were salvaged out of a junk yard) so I doubt they care about delivering to the resident's door.
Good news, for about $10k, you too can run a crappy logistics company for Amazon!
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u/Paretio Aug 30 '18
Not required. You can post all the extra notes and printouts you want, but they aren't required to do a door delivery.
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u/Bomcom Aug 30 '18
This literally isn't the delivery drivers job though...
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u/koalaondrugs Aug 30 '18
For many companies the policy is that it’s not their job to go to individual apartments
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u/Eyiolf_the_Foul Aug 30 '18
Came home the other day, two of my amazon packages are on the ground leaning against our mailbox at the street!!
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u/isthisyournacho Aug 30 '18
I didn’t even know you could ask for this. All the packages are by the lobby door and some people are bad at picking them up and they sit there forever
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u/jamlegume Aug 30 '18
I remember my old apartment complex had all packages go to the front office. They messaged you when a package arrived and you had two days to pick it up during their hours, but they always messaged just a few minutes before they closed. So really you had one day. And if you didn't have time to pick it up during that day, say if you were a student that worked and couldn't check if someone was in the office multiple times during their office hours that day because they took an obscene number of breaks and only ever had one person at the office, the package got sent back to the post office all the way on the other side of town.