If she’s going through what my friend is going through right now (also a massage therapist)- I hope you don’t take it personally. Having a kiddo with a serious health issue has upended her life and when school calls, she has to cancel her whole day and go. She’s losing money, losing clients, losing her mind.
Also the expectations from other people to get better is frustrating. The longer it takes, the sicker people usually are and that's when they need patience the most. Sometimes the situation isn't even improvable, you could be dealing with terminal cancer or hospice.
Clearly there is something going on in her life that is preventing her from keeping your appointments. Has she actually kept any appointments with you during these few months where she keeps canceling, or have you not seen her at all during this time?
If getting massages is that important to you, it’s probably time to look for someone else, at least for now. Four consecutive cancellations suggests she cannot currently provide you what you need. If her massages are that special or unique or whatever, just let her know to reach back out when she’s sorted through whatever is going on that is causing this unreliability, and you can try again then. You can do it in a nice way. It’s not about feelings; it’s about the business arrangement you have with her where you pay her to give you massages, simple as that.
Hey, if it's never been a problem it's probably a one time thing. Things in life come up all the time unexpectedly. Maybe it's a sick kid. Maybe they're sick themselves and thought they would be up for it. I feel like we don't give people enough credit for when shit happens. Poor communication on her part yes, but life sometimes gets in the way and even we can't anticipate when something bad is going to happen. Best of luck!
If my masseuse cancelled on me for health issues multiple times after years good relationship, I wouldn’t be complaining about not being able to get a massage.
You don’t deserve her. YTA!….oh, different place for that.
lol yikes I think expressing mild annoyance over a business acquaintance repeatedly canceling is fine, calling someone an asshole over it and saying they’re undeserving is unhinged and excessive
You can always find a new massage therapist, but I would be very VERY careful about the assumptions you make about the cancellations, or how annoyed to be. It could be something truly horrible going on (honestly, it sounds like it is. Especially after years of being reliable).
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u/pavederry 1d ago
The appointment is for a massage. She is the only person I have gone to for several years now and this has never been a problem.
I'm trying to be understanding, but I can't help but feel at least mildly infuriated by another cancellation.