I’m a massage therapist. Cancelling an hour before???? Very unprofessional. Obviously if she’s sick, she’s been sick. You have to give people a major heads up, especially if they’re traveling from out of town. I hate to say it, you might as well find a new therapist.
In the nicest way possible, she may be trying to get rid of you as a client. Sometimes providers inconvenience their clients like this in order to have them decide to stop coming without the awkward conversation. I’d just stop booking with them if I were you.
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u/pavederry 23h ago
My biggest complaint was that each time she cancelled, it was less than an hour before my appointment. :(