r/Mercari 18d ago

MODPOST MONTHLY QUESTIONS THREAD

5 Upvotes

New to Mercari? Confused about how to use the platform? Have simple shipping questions?

Need a simple question answered that you don't think warrants a new post?

Post your questions in the comments below!

Questions about Mercari, no matter the question, ask here. Even if it’s been covered 1,000 times before, you’re free to ask it here. Doesn’t matter if you’re new to Mercari or been on Mercari for a while.

If you’re completely new to r/Mercari please check out our Community Rules and FAQs to get info on what you’re allowed to make posts on and commonly asked questions on buying/selling (if your question isn’t answered there or you want more info, feel free to ask it here!)

If you have a question about how Mercari works for buying/selling, shipping, payment, etc., I recommend checking out Mercari’s Help Page. You might find your answer there, but you can still ask here!

This is an extremely newb-friendly thread. No rudeness will be allowed. Please be friendly and helpful when replying. We were all new once and had the same types of questions, and even those who have been on Mercari for a while can have things come up they haven’t dealt with before even if it’s something you’ve seen talked about many times. So please be kind and respectful.


r/Mercari Mar 01 '25

MODPOST Re: “It’s A Scam” and “Is This A Scam” Posts + How To Clear Them Off This Subreddit!

116 Upvotes

Hi everyone 👋

There has been a huge influx of scam bots / scam messages on Mercari lately, and subsequently, at least 10 posts per day here on r/mercari. You’re sick of them as readers, and we’re sick of them as moderators. I tried to have a post about the scams stickied to the top of this subreddit, but it did nothing to stop more of the same posts.

Here’s how you can help us get rid of these posts. Click on the eclipses (…) on the upper right corner of the post, and hit report, click on “breaks r/mercari rules”, and choose the “no ‘it’s a scam” posts” option.

If two users do this, the post will automatically be deleted. This will help clear the page so it doesn’t get crowded with the same “it’s a scam/ is this a scam” post 10-20 times a day. Thanks for your help!


r/Mercari 25m ago

GENERAL Mercari sellers are such bs…

Upvotes

Alr, long story short, I bought this item from a seller and the product I received came in damaged. All I did was give him a four star review by putting in the reason with other compliments regarding this order and this fella js came up and started to dm bs at me like crazy about WHY I gave him four stars. Buddy, I wrote in the review why I gave u four stars… Can u not read??? Order was finished 2 days ago and he got his money. He also gave me 5 stars as the buyer when I rated him so I don’t know what this nonsense is about when it’s already been two days after the order has been completed… Istg I just learn something new everyday from some randos on Mercari😂


r/Mercari 11h ago

SELLING Pretend you’re me, the seller… What would you say to this buyer? (Please read details in post and screenshots before commenting)

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21 Upvotes

This man contacted me on eBay, then moved over to Mercari. He purports to be old and not used to buying online, but I can see that he’s been on Mercari for a year, and had purchased 40 items before… and just recently was rated poorly with a needs improvement on “friendliness”. For reference, he’s trying to buy two travel sized perfumes, one of which is sold out, and is not available on Walmart, nor any other third party resale platforms at the moment. He definitely made up the $”14 at Walmart” comment to try and coerce me to sell my listings for less. I’m the only one selling it, at the price it originally sold for. The other item is a heavy bottle of body lotion, which I have at the lowest going price on either eBay or Mercari.

I think my prices are right on the money and fairly priced as is, and the lowest discount I’d give to anyone for that bundle is 10%, but I wouldn’t be saving any money with this bundle, and the items are all newly listed, so I don’t mind waiting.

With all that said, after reading this and the screenshots above, what would you reply to this person? What would you say?


r/Mercari 2h ago

SELLING What does this review mean ??

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5 Upvotes

Had someone buy this shirt, sent the one message after the purchase, and shipped out. No critics at all, just whatever ‘NA’ means? And three stars? The shirt was in perfect condition, packaged in a nice bubble mailer, with a tiny thank you card, and I shipped out the day after she purchased. I’m just unsure what if anything was wrong and if so, would like to know to fix it. I don’t have many sales yet so good reviews mean a lot to me, and I try very hard to be as considerate as possible. Just a bit disappointed I guess


r/Mercari 7h ago

SELLING Should I sell?

7 Upvotes

I have never sold anything on a website before and was always hesitate to do so. I have no clue where to even start. Clearing out my house of items that I have never used and not looking to get rich. Yard sales are too annoying because everyone wants something for nothing. I can't see selling a $100 item for $2 when I am only asking $20 for it. I have bought on Mercari and researched what people are selling these items for and $20 is reasonable.

Is it worth selling items? What are some things I should do to prepare? Should I buy boxes and a scale? Where should I begin?


r/Mercari 1d ago

SELLING Anyone else tired of Mecari?

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384 Upvotes

How did this even happen? 37 pounds???? It was a shoe in the box, no extra wrapping paper or bubble wrap or nothing???? I contacted Customer support


r/Mercari 1h ago

SELLING Messaging me that my prices are too low?

Upvotes

Is this common? What would a buyer get out of messaging me that I'm selling something too low when the price should be much higher. I would think that if they saw me selling it for so cheap they would want to buy it since everyone else is selling it for inflated prices.

The only thing I can think of is that they have the same item and want to see if I can sell it for a higher price and then they can raise it even higher. But I'm not really sure. Maybe they just think they're being helpful by telling my the "real" price.


r/Mercari 2h ago

EXPERIENCE Is this common? Feels like some sort of tactic this seller was using against me.

2 Upvotes

I bought an item from a seller they keep saying they'd ship it the next day and the next day and the next day. Nothing. I was patient and polite but couldn't help thinking it was odd that they had so many cancellations yet had over a hundred 5 star reviews.

They just cancelled on me out of the blue and now it says I can't message or like or buy any other items from them so I can't leave a bad review.

The item they had listed had been up for almost 5 months for a steal and it doesn't make sense that no one would have snagged it before I did when so many others that go for a similar price get sold out almost immediately.

Not to sound paranoid but was this some sort of tactic this seller is using to gain my info or what was their goal here?


r/Mercari 1h ago

BUYING Should I get worried ?

Upvotes

I ordered a Nenodroid figure from Mercari user and then I haven’t really received any shipping update or anything like that but they posted the same thing different price. I messaged them so I hope they can get back to me. I hope they do I don’t know if anything happened to me like me being scammed or anything but should I get worried since I never really ordered anything off Mercari until now? They used the same photo tagged different price regardless of me buying it like 20 hours ago? I mean I don’t know if they have another one or if they just did what they did I don’t know what should I do now specially specially I spend 200 basically on this since it’s shipping and then figure itself. The seller has like 5 star reviews they posted 5 hours ago.


r/Mercari 5h ago

SHIPPING If seller hasn’t shipped in a week and a half, should I just cancel?

2 Upvotes

There’s also an issue on mercari apparently about storm delays? Idk


r/Mercari 4h ago

SELLING Question about selling Crystals/Minerals

1 Upvotes

My friend has a huge collection of crystals and the like and I have never tried selling this stuff I was wondering if anyone's had success doing this on Mercari because I said I would try to help him.

I have quite a few sales on mercari and ebay so I figured using my account would make more sense than starting a brand new one.

Do these tend to do well or has anyone had any success pertaining to this or is it kind of a waste of time unless you are well established already in that market it seems niche but I do know a lot of people are into it so. I have really only sold video games, figurines, anime stuff etc. so this is all foreign to me.


r/Mercari 1d ago

SHIPPING What can I do to help this seller??

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37 Upvotes

I purchased a heavier and over $100 item, was marked as 10lbs for shipping. The seller reached out to me that she can’t get paid because of a shipping problem. Is there anything I can do to help this seller? Thank you!


r/Mercari 7h ago

SHIPPING Next step

0 Upvotes

Mercari sent me a message saying buyer can cancel if not updates in 24 hours. Tracking shows it was delivered on April 3rd, 3 days ago. Where do I reply to mercari? They make it so difficult to communicate with them. I even put extras in the buyers package. Better not be a scammer.


r/Mercari 7h ago

BUYING mercari removed a pending charge from my account?

0 Upvotes

i had to re-add my card to the app (after speaking to a support agent about them blocking my payment method), and afterwards i notice one of the things i bought was removed from my bank statement? it was a $73.46 pending purchase that i distinctly remember seeing in my bank app. now it’s just gone?? i didn’t receive any emails or messages from them about it so i’m just extremely confused and i don’t want to get in trouble for accidentally committing fraud lol


r/Mercari 10h ago

BUYING Can I Still Cancel?

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0 Upvotes

Alright, so I bought an item from a seller last Friday/Saturday. Then I heard absolutely nothing from them and decided I wanted to cancel after four days. They responded, I gave them the benefit of the doubt, and then yesterday, April 5th (day 6), at 4:54 my time, 6/7:54 for them, they marked the item as dropped off- which I know for a fact that USPS closes early on Saturdays, 2:00 PM. At this point, I don’t even want the item anymore. Can I message Mercari and ask them to cancel for me? Mercari says I can starting yesterday but don’t provide the option directly.


r/Mercari 1d ago

SELLING Done Selling on Mercari

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32 Upvotes

Very disappointed to have to do this since I’ve been selling since 2019, and up until now it’s been a nice little side hustle. I just can’t wrap my head around the increasing fees and ridiculous shipping charges. The shipping cost $17 already on this item, and somehow the carrier claims RAIN BOOTS weigh nearly 10lbs! I put these in an a standard 9” x 12” amazon box, which fit the boots perfectly… they literally wouldn’t fit in anything else. 🤦🏻‍♀️


r/Mercari 12h ago

SHIPPING Question about Shipping

1 Upvotes

I ordered a package that the person that immediately dropped off to her UPS station but it’s been over 48 hours and UPS is still saying they haven’t received the package even though they dropped it off already? Should i be worried?? I’m scared i’m not going get my package because UPS always tends to fuck up when it comes to delivering stuff


r/Mercari 6h ago

SHIPPING Am I cooked?

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0 Upvotes

I shipped a card collectible in an envelope to save on shipping. For further protection, I snuck in a thin bubble mailer to ensure no damage on the card. I was expecting no tracking number on this order, and I am now receiving one. Will USPS up charge me on shipping? My earnings would have been 2$, so essentially I will earn zero, lol.


r/Mercari 22h ago

SELLING Where to go from here.

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5 Upvotes

Buyer claim they never found the package or received anything when it said delivered immediately wanted me to cancel. The order was vague on whether they actually contacted their post office or Mercari over it and has seem to stop responding altogether. How exactly do I navigate this to either get my money back or somehow get the item back. it was a $400 sale.


r/Mercari 15h ago

SHIPPING Incorrect Shipping Weight

1 Upvotes

I didn't realize that I would need to mark my package with the dimensional weight instead of the actual weight. I had shipped boxes of larges sizes before, so I wasn't really expecting USPS to mark the 6lb package as 23lbs with an $85 shipping fee. I ended up not making any money from the sale because of it. Normally I wouldn't mind a fee, but $85 is a lot. Am I just screwed or is there something I can do?


r/Mercari 1d ago

SELLING Got my 1st 1 star and not even sure how?

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7 Upvotes

I sold this pokemon tcg (wrapper ) to a guy on best offer. I just shipped it in a envelope inside a padded envelope because I mean it's a wrapper and what will happen. Gave me a 1 star and no description but packaging I swear I hate pokemon tcg people. Probably going to use it to fill it with cards and sell it as new sealed pack. A hole


r/Mercari 1d ago

SELLING this isnt facebook marketplace

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11 Upvotes

how confident do you have to be to send a 53% off offer..


r/Mercari 19h ago

BUYING Item smells like cigarettes, do I bother to say anything?

0 Upvotes

I bought a big bag of mixed colored gel pens. When I opened the box, I noticed it smells like a smoker's house, it is very subtle, but I'm super sensitive to it and I hate it. I don't want to keep these. Should I bother to say anything? I don't think I'd go so far as to ask for a refund, however I was thinking of putting something in my review. (If the seller offered to accept a return, I'd be happy with that) If it was an item of clothing or something like that I would definitely say something.


r/Mercari 15h ago

BUYING Exceptionally slow shipping lately?

0 Upvotes

The last several packages I’ve ordered from Mercari are taking 2-4 weeks to arrive after being shipped the next day or two which is really unusual. Is anyone else experiencing this?

I’m receiving packages from all over the state and world in less than that time with no issues. But my packages from Mercari keep taking several weeks, and I notice they just get scanned and stuck the entire time.

The last 2 packages looked like the automatic Mercari shipping label and I’m assuming this is the same. Did Mercari change their label times? I always thought they were just a few days shipping.

Is anyone else experiencing this? This may just be my last item I order from Mercari. 😕


r/Mercari 1d ago

SELLING People that sell single trading cards

5 Upvotes

I’ve been dragging my feet on listing because I wanted to figure out shipping prices first. I created a USPS business account and it said shipping was $8 so I figured I did the math wrong. I’ve seen people sell single cards for under $2.00.

How much is the shipping fee for one single trading card (a rough estimate)? I’m going to sandwich it between 2 top loaders then put it inside of a 6 x 9 bubble mailer.

Thanks in advance.


r/Mercari 1d ago

SELLING Unnecessary Rude Messages?

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68 Upvotes

Has anyone else received unnecessary rude messages lately? Pictured is one example I received recently. Like they definitely could have said this in a nicer way imo lol