Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)
One day I found my account had been disabled. When I contacted support they just told me my account had been used with a "hacked cybercafe account" and that's why it was disabled.
They didn't explain what that means. They didn't entertain the idea that I was a victim rather than a perpetrator. When I tried to ask on the forums what a cybercafe account was, they banned me from the forums.
I lost all my games and never got them back.
This was a long time ago though, back when Steam was pretty new. So maybe it's better now.
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u/BenderTheLifeEnder 1d ago
Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)