Can confirm:
From all Supports out there in the world, Steam always has been the best, fastest and friendliest. Easy and simple usually. No matter what; if refunds, wrong purchase, hacked etc.
Miles above the average support.
Tho, ~10 years ago I would have said the same about Blizzard, because, apart from all the controversial, they actually had a good support until it was all AI.
The worst support (if any) usually is on chinese ends. Like TikTok and Genshin Impact. It's all AI and when you have a more serious problem, you are doomed.
3
u/WardosBox 1d ago
Can confirm:
From all Supports out there in the world, Steam always has been the best, fastest and friendliest. Easy and simple usually. No matter what; if refunds, wrong purchase, hacked etc.
Miles above the average support.
Tho, ~10 years ago I would have said the same about Blizzard, because, apart from all the controversial, they actually had a good support until it was all AI.
The worst support (if any) usually is on chinese ends. Like TikTok and Genshin Impact. It's all AI and when you have a more serious problem, you are doomed.