r/Dell • u/tech_0912 • 3h ago
Help Trying to access the recovery drive for an old Inspiron N5010
After replacing some parts, I managed to get the laptop up and running. However, I had to reinstall Windows due to severe system file corruption. It came with Windows 7 Home Premium but I installed Professional just because. Before I did, I attempted to access the Datasafe Backup to get my hands on the recovery image to factory restore it. It told me that it couldn't find the recovery drive despite Disk Management showing the drive exists, and I can access it. So I reinstalled Windows to get some semblance of a stable OS.
For those asking why I want the factory image, I wanted to see what the factory software was and wanted to make sure all of the drivers that came with it were 100% so that I wasn't searching elsewhere for them. Dell's website only has so many drivers and the service tag should have given me exactly what I needed but it didn't. Are there any tricks I can use to image the drive with the factory image?