I went a long time without using DoorDash because I just didn’t really like it. But, I had a seizure a little over a month ago and can’t drive, so I’ve started using it more when I’m home by myself and need something to eat. So far it has been working ok, until last night.
I ordered a pasta meal from Pizza Hut that was supposed to include 5 breadsticks. It took a little longer than the estimated time for Pizza Hut to prep my order but I didn’t think anything of it once the dasher got there to pick it up. Then, I started watching the dasher on the map and he wasn’t taking the shortest route to my house. He ended up going past my house to take another order to a hotel that was kind of close by.
I didn’t know they could take multiple orders in one trip, but a quick Google search told me it was something they did pretty often to make more money. That’s fine, but the guy did not use his brain to plan his route for the two orders. Even if the hotel order had come in first, it would’ve made more sense for him to bring mine first because my house is between Pizza Hut and the hotel he went to. Plus, judging by how long he was at the hotel I’d hazard a guess that he had to take the elevator or stairs and take the order to a specific room.
So, I got my food 20 minutes after I was supposed to (he’s lucky it was still warm) and Pizza Hut forgot my damn breadsticks. I rated the dasher and Pizza Hut in the DD app. Gave them both 3 stars and ended up getting some DD credit for my lack of breadsticks. Smh.
*ETA: I have my DD set to contactless delivery and the special instructions say to leave it on my porch, so it would’ve taken him just a minute or two to drop my order on the porch and snap a pic and he probably still would’ve gotten to the hotel on time.