Never will I order appliances from a store that does not do their own delivery and installation.
Buy from local appliance store that does their delivery and installations.
SW Florida. Two Hurricanes (flooding and wind). Costly. We're all doing the best with what we have.
Ordered new appliances from Home Depot during Thanksgiving sale. Stressful time and frankly, many of us in an area are still going through a long haul claw back. But that is what it is. Between electric work, cabinet work, trying to salvage reasonably what able...
(Born and raised in this state and things happen. You deal. Before 2024, we'd been pretty fortunate).
But! When ready to finally receive appliances, between actually getting the appliances delivered from one company that will not give you a clear window (gives a day, then the night before might reach out and give you a four hour window that may or may not happen so it's the full day). Okay. When they do arrive, it's a subcontractor, tired worn out crews that you know are worked to death by their bosses and really don't gaf about you or Home Depot's reputation.
Home Depot will tell you that you have to let them know in 48 hours if something doesn't work right or you then have to go through the manufacturer.
The installers will not come out unless appliances are already delivered, and they too, will give a day, and that day, it will be whenever, IF ever.
Paid extra for installations of two of the appliances and here we sit on a Sunday doing it ourselves to make SURE it works. (Two have to be exchanged).
Keep in mind THEY TOO (the installers), work for subcontractors that apparently also install for other big box stores and they too, do not gaf about you or whatever company they "represent" for that particular order.
The end. Rant over. Not my frustration, just rant.
* The sad thing is, Home Depot is shooting themselves in the foot with hiring different subcontractors to deliver and install. My Home Depot store has terrific employees, their customer service online has been understanding and professional. But none of that is any good if it all goes to crap at the end.
UGH!!!!