Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)
In my sleep-deprived stupor in August of 2021, I fell for the 'I accidentally reported your account' scam and lost my account. I reported it to Steam and woke up in the morning, and they had my account back with a temporary password in my email address. The ticket was submitted at 9:19pm, and the recovery password came at 5:16am. That's just shy of eight hours. In a world where every other support team can take days, weeks, or not even help you at all, Valve returned my account in eight hours.
I fell for that on a very sleep-deprived day with my discord account. Ticket is still open after more than a half year. Only got AI-response on the ticket and twitter... they didnt even care that the scammer used the identity of their financial manager (i found out later)... Glory to Steams Support!!!
2.8k
u/BenderTheLifeEnder 1d ago
Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)