r/PeterExplainsTheJoke 1d ago

Meme needing explanation Petahh what did steam do?

Post image
43.2k Upvotes

780 comments sorted by

View all comments

28

u/R8B3L 1d ago

What’s funny is they used to be horrible about customer service but turned the whole thing around. Talk about a billion dollar company doing the right thing!

9

u/The_Shracc 1d ago

When where they horrible?

They were too good to customers, there was the whole CSGO item duping by making fake support tickets.

Steam had to ban their own support from being too helpful, and that was about a decade ago.

5

u/Usual_Ice636 1d ago

I don't remember when, but it used to be more random rather than consistently helpful. I think they fired or transfered the ones that didn't do a good job.