Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)
In my sleep-deprived stupor in August of 2021, I fell for the 'I accidentally reported your account' scam and lost my account. I reported it to Steam and woke up in the morning, and they had my account back with a temporary password in my email address. The ticket was submitted at 9:19pm, and the recovery password came at 5:16am. That's just shy of eight hours. In a world where every other support team can take days, weeks, or not even help you at all, Valve returned my account in eight hours.
In my sleep-deprived stupor in August of 2021, I fell for the 'I accidentally reported your account' scam and lost my account. I reported it to Steam and woke up in the morning, and they had my account back with a temporary password in my email address. The ticket was submitted at 9:19pm, and the recovery password came at 5:16am. That's just shy of eight hours. In a world where every other support team can take days, weeks, or not even help you at all, Valve returned my account in eight hours.
helps when each employee earns close to or more than millions a year.
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u/BenderTheLifeEnder 3d ago
Steam is incredibly good at returning hacked accounts. A personal experience of mine: I was hanging with a friend and it turned out he had clicked a disguised link that led to his account being hacked. He got that account back before the day was over with, and without many issues other than a single game ban (that he just hasn't bothered to see about getting lifted)