r/ProlificAc Feb 10 '25

Prolific Team Improvements to Study Fill Times

226 Upvotes

Improvements to study reservation ✅

Hey everyone 👋

We've made some important improvements to how you find and join studies on Prolific. We heard your frustrations about seeing studies on your dashboard but not being able to join them, and we've taken steps to fix this.

Here's what we've improved:

  • When studies appear on your dashboard now, you have a much better chance of getting in.
  • We've updated our system to be smarter about who sees which studies based on available spots and eligibility.
  • Studies that aren't taken will now be removed from your dashboard after the allocated time, giving everyone a fair chance to join.

Studies that you can't or don't want to join will disappear from your dashboard, giving everyone a fair chance to join!

The changes are already live, and we're seeing positive results in reducing study full and study in high demand error messages. We're still fine-tuning things to make the experience even better and fairer for everyone.

Keep the feedback coming - it helps us understand what matters most to you and guides our improvements. We're committed to making Prolific work better for our community.

Prolific Team


r/ProlificAc Jan 29 '25

Prolific Team An Update on Maze Study Rejections and Next Steps

216 Upvotes

Hi everyone,

We want to address the problems that you’ve raised recently around auto-rejections from a researcher on our platform, Maze.

First, we want to make one thing clear: All auto-rejections will be overturned within 24-48 hours of submission, and your account will not be impacted. If this hasn’t happened, please reach out to support, who can investigate further.

Now, we want to be transparent with you all about why people have experienced a few problems with Maze studies - and what we’re doing to resolve it.

To be clear, this is a problem on our side, not Maze.

Maze, like other researchers, has specific screening criteria for their studies. To allow Maze to run their studies properly using our custom screening feature, we needed a way to efficiently return ineligible submissions so other participants could take their place.

Unfortunately, submissions were rejected due to a number of challenges with how our custom screening process works with Maze's use case. The rejection issues that some of you have been experiencing are a result of the workflow we’ve created. People were getting rejected and notified, but when the rejection was returned, notifications were not sent.

We understand that this process not being clearly communicated has been frustrating for many, and we’ve taken a lot of feedback from it, so thanks for being honest with us about how it’s affected you.

That leaves one question. What are we doing about it?

We’re working on a solution with Maze to optimize the submission workflow, with the goal of preventing unnecessary rejections. We want to assure you that Maze is a trusted, long-standing researcher on Prolific who is actively collaborating with us to improve this process as quickly as possible.

Finally, we’re sorry for the frustration and confusion this has caused. We realize we could've communicated more clearly and frequently, and we appreciate your patience and understanding while we work on this. We hope this update helps provide the clarity you all deserve.

Prolific Team


r/ProlificAc 9h ago

Hit the jackpot with a $40 task that took half an hour today :)

28 Upvotes

My first day using prolific, and I made about £60 inabout 2 hours, and it was pretty chill


r/ProlificAc 11h ago

Technical Issue According to CRC - "PayPal is experiencing an outage which is causing some PayPal payouts to fail. If you attempt a PayPal payout and it fails your account balance will remain the same."

34 Upvotes

Just a heads up - thought I lost about a jihad in transfer but apparently PayPal is having an issue (according to CRC).

Be nice to get a banner about this on Prolific as well if this is true.

edit: PayPal is now showing an incident on their status page that is impacting Hyperwallet:

https://www.paypal-status.com/incident/production

PayPal Update:

We are continuing to monitor the impact on multiple components in our production environment. We observe mitigation as of Tue, 08 Apr 2025 22:42 GMT

Our technical teams have identified the External root cause and are actively working with the vendor to mitigate the impact as quickly as possible. We will continue to provide updates as the situation progresses.

edit 2: PayPal claims the issue has been resolved but I still haven't received my cash out. Let us know when you receive yours so we're all up to speed.


r/ProlificAc 15h ago

Today They Came For Me

36 Upvotes

I was placed on hold a few days ago. Today came the dreaded form letter. I looked on Prolific's help page for reasons for holds/bans. NONE applied to me. I even got a response saying the problem was with the researcher but they still banned me. This is a plot twist.


r/ProlificAc 13h ago

Group equality

14 Upvotes

I'm always a bit torn about the group equality questions they always ask like, "It is unjust to make all groups equal" and "Some groups are more deserving than other groups", etc. I tend to envision groups like a group of teachers vs a group white nationalists. The latter doesn't deserve any attention at all and should be suppressed while teachers are one of the most important groups in society.

I know, I sometimes have an odd way of looking at things


r/ProlificAc 22m ago

No New Jobs

Upvotes

I have tried both my home WiFi and phone hotspot and I’m not getting any work. Any ideas? Thanks!


r/ProlificAc 5h ago

It is showing I'm timed out

2 Upvotes

Immediately after starting a study and then when I try to select another study it says I currently reserved the study I chose first and I've erased all my history cache and its still not fixed


r/ProlificAc 20h ago

Where's my £.50 Google?

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24 Upvotes

r/ProlificAc 8h ago

Is this okay to do off the platform?

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2 Upvotes

r/ProlificAc 15h ago

Did anyone else get this? If you did, was it hard?

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4 Upvotes

r/ProlificAc 15h ago

What Happens When You Start a Study That You Are Not a Good Candidate For?

3 Upvotes

I started a study today, that firstly tried to work out my “tv viewing“ habits. It quickly came to an end as I no longer watch tv. It is now sitting “awaiting review.”

What happens in this instance? Will I get paid for at least honestly answering the initial questions?


r/ProlificAc 8h ago

Your account is in good standing

1 Upvotes

Every survey I click it keeps coming up starting to annoy me


r/ProlificAc 20h ago

Warning concerning researcher/study

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3 Upvotes

... rejected for finishing too quickly...


r/ProlificAc 14h ago

Could someone who's done one please tell me what these studies are? I'm being bombarded by then and I'm assuming they're all the same but personally I find them a bit rude as they won't tell me who they're from or what they are and they're not paying high enough for me to waste my time finding out.

1 Upvotes

r/ProlificAc 1d ago

Celebration Finally got a good one

14 Upvotes

Haven't been able to log on for a while and when I do there are a lot of studies paying less than $1. This one turned out well.


r/ProlificAc 1d ago

Burnt out

59 Upvotes

Do you guys ever get burned out with taking studies? I tell myself I’m going to spend x amount of time on my off days and do studies for extra cash to throw into savings but I find it hard to actually stick with it I do everything else but takes surveys


r/ProlificAc 1d ago

Discussion I miss Jim

29 Upvotes

It's been months now and I thought I'd be over it but letting go has been more difficult than I could have imagined. Anyone else look back fondly on our dearly departed Jim?


r/ProlificAc 1d ago

Lazy day

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62 Upvotes

Guess my demographics aren’t needed today 😞. Guess I’ll keep the tab open and play some Skyrim.


r/ProlificAc 16h ago

Technical Issue Anyone else unable to take surveys/studies?

0 Upvotes

Last week I was trying to take a survey and it immediatwly cancelledy reservation after reserving a spot saying I "took too long" but would not let me do any of the other surveys that were on my page either because it said I had to submit the prior survey first.

I sent a message to support and was just told something about how ",sometimes surveys get filled up or all the spots get taken right as you try to reserve a spot sorry " and I would get it... If that was the popup i got instead of saying I took too long. It gives you a popup that all spots were taken, and then refreshed and removes the survey itself from the page of surveys to take to show you all the spots are full. It instead showed me a page as if I didn't start the survey and the timer ran out on the reservation page.

It did this about two other times where I tried to take a survey, including the part about not letting me take any other surveys because it thinks I'm still taking the other survey. Is this happening to anyone else or is it just me??


r/ProlificAc 1d ago

How is Senior Researcher/Paul Hillman still active on this platform

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26 Upvotes

This popped up for me and I have to wonder, given his constant scamming of folk using the in study screening to return people's submissions after completion, why on earth haven't prolific taken action to remove him.


r/ProlificAc 1d ago

Technical Issue Prolific really need a new tech engineer

20 Upvotes

No offense, today I had flashbacks of old Prolific where you can't join studies. Always high demand, and then... Gone, they're all vanished for the rest of the day. Every time there's a maintenance something breaks, and now it seems they reverted the changes made to the study fills that helped avoid high demand. Seriously, replace that person, urgently!


r/ProlificAc 17h ago

I was screened out with a BPD code but still got paid... I wonder if they'll ask for me to return it - I are confuse

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1 Upvotes

r/ProlificAc 1d ago

Income declared in the UK

5 Upvotes

Hi all,

Just wanted to say that I have submitted my tax return in the UK for my earnings. I’ve heard prolific asking for this once you achieve a certain milestone so didn’t want to risk my place on the platform by not doing it.

I know I have until Jan 31st next year to sort it but I was intrigued on how the process worked.

Firstly it was very easy. Secondly if you are doing it remember to include your £1,000 trading allowance to reduce your taxable amount. If you have earned under £1k you don’t need to submit a return but I hope you’ve earned more than that.

I’m happy to try and answer any questions but might not reply straight away.

Thanks,


r/ProlificAc 18h ago

Started geting the PEC-002 error yesterday, now I can't even view my messages?

1 Upvotes

Is this just an error on their part or have I been effectively shadowbanned? My messages tab is still there - it just shows as no messages.


r/ProlificAc 18h ago

This is how Prolific performs daily now, press the button and nothing happens, You have to wait before refreshing or it has a chance of not reserving your place

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1 Upvotes

r/ProlificAc 1d ago

Survey Results!

72 Upvotes

Oh my gosh, I’m working on a paper for my Neuro class for my BA in psych counseling. In the section about how the survey was conducted it said they paid participants .50 on a site called Prolific.

I’m sure it was some of you. Thankyou!!