On or about April 1, Dyson discontinued the Dyson Zone.

A great device that just needed an updated visor.

Hopefully Dyson listens to the fans and offers an OnTrac accessory, with a broader set of visors. There's an as-of-yet unused snap-lock and power hookup in the outer covers.

Per California law, Dyson is now obligated to offer service and parts for seven years, until (approximately) April 1, 2032.

Currently Dyson has several Zone parts out of stock, including some that have been out of stock for over a year (especially the FFP2 masks, which is frankly outrageous - as there is no alternative - the Community Mask "Bane Mask" is not a substitute for the FFP2 as the FFP2 allows airflow during wildfires).

It is hard to see how that is in compliance with California RTR laws. Also absent are DIY battery parts, as well as pricing for Dyson service centers to replace the battery. Most importantly, they have failed to publish service manuals. As you can imagine, I have formally informed Dyson of this, and it may become more tense as compliance is lagging.

My less than a year old Dyson V15 started failing. It only remains on for a couple of seconds, and then turns off. After 4-5 times doing the same thing it works fine.

Does anyone know what could be causing this?

I have never seen even one of these white specs on it in my life, and now it’s full of it. Can it just have been something specific we have vacuumed in, or some kind of miss-use of the device?

Thank you!

I am planning to open a pilates studio and use 2 Dyson Purifiers (Hot and Cool Formaldehyde) for air conditioning and heating. In winter it is generally 10 degree Celcius and in summer it is about 34 degrees celsius around here. The dimensions of my studio are 7m x 14m or 23feet x 46feet.

Please ask me if you would like to know additional details about it, Thank you!

Has anyone managed to find packaging anywhere to successfully return a faulty Dyson Submarine ? We can’t get a replacement box and everything we see in stores online comes up short ? Thanks !

Is there a way to turn off the roller in the Detect?

I have a few runner rugs that the vacuum always gets stuck on and stops. I've tried adjusting the height in the attachment with no luck.

Hi. I have the v15s. On my old Dyson, I was able to connect the crevice tool to the wand and then the wand to the Dyson machine to reach high places to clean cornices etc. With the v15s I can't seem to find a way to connect the crevice tool to the wand as the crevice tool is used to connect the wand to the Dyson machine. How do you clean high places then?

My Dyson has a strange issue. When I attach my spin brush using the wand the head doesn't spin. When I attach it directly to the dyson, it spins. How do I figure out how to fix the wand. I assume that there is something wrong with the connection so that power isn't going through.

I cannot get my Dyson past this part!! I need to exchange my Cannister and I’ve never been able to slide it down to the point where I can see the lever to remove the Cannister. Just realized this was a problem when my Dyson lid stopped snapping shut. Dyson customer service did not offer any solutions unfortunately. I don’t live near a Dyson support center.

Any tips ???? It feels like I’m going to break this trying to get the canister to slide down all the way!

Anyone else have issues of the wheels falling off? Dyson replaced it once already. We have a Golden Retriever so we vacuum several times a week but I would expect the wheels to not break every 4 to 5 months. We’re very gentle with it since the vacuum seems fragile given our initial experience. And, yes, we’re working with Dyson support.

My Dyson DC35 has developed what seems to be a connection issue between the main unit and the power to the head. I lose connection to the head motor and only seens to be resolved when I push the stick into the main unit in a certain position and the cuts out again when trying to vacuum. Any help would be appreciated thanks!

Hello.
I have a Dyson 45 that's was handed down to me. I keep it clean and recently changed the battery because of another issue (The green light on the vacuum cleaner kept blinking.)

Now I have another issue, It turns off about 2 seconds after holding the power button. First the green light goes out then shortly after the suction. After a short pause, I can do this on/off thing again. As I said, it's clean and the battery is new.
Now for the charger, when connected, it doesn't light up, neither the charger light nor the vacuum cleaner. However I don't recall it ever doing so in the past. So I don't want to blame the charger immediately and buy a new one. I really need help with this one. Feel free to ask for more details if you want. And thank you for your time.

Hi, my v6 animal pulses on and off even after I cleaned the filter (twice). The vacuum works fine continually when I take out the filter however. Bought a new filter but same problem. Any suggestions?

Thanks : )