r/help 11d ago

Admin Post New Changelog | March 25, 2025

32 Upvotes

Stopping by to let everyone know that there is a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 2d ago

Admin Post Weekly Recap | April 3, 2025

51 Upvotes

Welcome to April! We have Marched right into a new month! =D Little rain, little sunshine, and a whole lotta help! Let's see what last week had for us!

NEWS AND ISSUES

  • Right in the middle of last week's Recap, Reddit went down for a bit. u/RedditStatusBot made posts in r/help, r/bugs, and in r/modsupport. Here's to hoping that was the end of these sorts of issues for a while!

  • There has been a long-standing issue with not being able to see your complete list of followers on the iOS app and the desktop site. The cause was discovered on Friday and the patch is going out this week if it hasn't already!

  • Thank you to everyone who has been helping out with examples of the issue where new content doesn't get approved. Specifically, u/analogMensch, u/Unique-Public-8594, u/wzpzw, u/emily_in_boots and many more! Y'all were relentlessly passionate about helping get this worked out. I am relieved to report that this is getting better in the public subs! Team work makes the dream work! They're still working on what's going on with the private subs, but they'll get there.

  • Some of you may have noticed a green and black square in the upper right hand corner next to your profile avatar. If you tapped it or clicked it, you'd be redirected to r/field, which is this year's April Fools' Day event! Each year, Reddit puts on a fun little event on April 1. u/ChimpyChompies helpfully made this comment with a link to a Wikipedia article about the history of April Fools' Day on Reddit. Yeah, I know it's not r/place this year. But r/Field was pretty fun! I hope you got a chance to play! Thanks to everyone who helped out with the event!

  • As previously mentioned, swipe to collapse comments no longer being available is not a bug. This had been a gradual change that was mentioned here and the setting flip-flopping is the result of users being re-bucketed.

  • An update on hiding ads! A few weeks ago, it was announced that users would soon be able to hide an ad that they no longer wanted to see. This was being rolled out gradually and at this point, it should be available to everyone using the iOS app and the new desktop UI. It should also be available to about half of users on Android at this time as well! If you don't yet have the ability to hide an ad, it's coming! Feel free to report ads that are inappropriate by clicking or tapping the three dots in the corner of the ad.

FOLLOW UP ON PREVIOUS ISSUES

  • In the last Changelog, there were changes announced to the mini inbox on desktop. Thank you to everyone who provided constructive feedback about this change. I have been sharing it with the team that's in charge of this feature. However, at this time, that change is not being reverted. I will continue to pass along additional constructive feedback, though!

BUGS ROUND UP

  • Mods unable to see comments in communities that they moderate. Also cannot see mod actions on comments on www.reddit.com. A fix is in the works and CorrectScale has updated the status page to reflect this issue.

  • Manually approved posts have not been visible under "new" for a bit. This fix is not complete, but we're deployed several smaller fixes to mitigate these issues. That said, it is not 100% resolved and we're still working on resolving things.

  • Ongoing issue around the home feed not responding to taps. The post linked was actually a side effect of an outage ~7 days ago, but the outage caused this issue to spike for more users as a byproduct. We have some teams working to resolve this one completely, and we're aware that the issue is still lingering for a small subset of users.

  • Custom feeds not loading properly on Android. A fix is currently in testing so we should have some updates on this soon.

WEEKLY STATISTICS

Last week were there were 1,339 posts which was 207 fewer than the 1,546 from the week before. There were 3,036 comments, which was down 456 comments from the 3,492 last week. Views were around 1.2 million, down from 1.3 million and seems in line with the fewer posts and comments. 1,900 people subscribed! Maybe everyone has been so busy over at r/Field that they didn't hang out here! Still an impressive amount of posts, comments, and most importantly, HELP!

COMMON ACCOUNT ISSUES

  • If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Just let me know and I'll take a look and get you all taken care of! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal.

  • If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here.

  • Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages and downtime.

  • If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back, feel free to make a post and one of the best helpers on Reddit will help me help you!

TOP POSTS

Users were reporting that they couldn't open posts on iOS devices. Our resident bug hunter CorrectScale responded to the post here and alerted the necessary teams to the event. It was wrapped up rather quickly! But some users mentioned that this is a problem that they've been having for a while. It was explained, again by CorrectScale, that the persistent issues over time are affecting a much smaller set of users and that is being followed up with here.

Yeah, what IS the difference between Best and Top? They both sound best! They both sound top! As u/jgoja explained here, "Best takes into account comments as well: Top is pure net upvotes". This helpful article in the Help Center provides definitions for other sort options as well!

Someone posted that they suddenly had a bunch of chat notifications that they didn't want. I reached out to the chat team about this. It appears that the chat notification badge on old Reddit hadn't been working for a while. So if a user had a chat request, they wouldn't know about it until they went into chat. If they never went in, they'd never know! But that bug was fixed and that, in turn, caused the notifications to show up as originally intended. If you have chat requests that you don't want, you can click "Ignore" to get rid of those. If you have chats that you don't want to view any more, you can click the little gear icon in the chat and then click "Hide chat".

  • A WORD ABOUT ACCOUNT SECURITY

Please take care of your Reddit account. Please use a strong password that you do not use on other sites or for other accounts. And consider using two-factor authentication to secure your account as well! You can read more about 2fa and how to set it up in this Help Center article. And if you have already added 2fa, this might be a good time to make sure that you know where your backup codes are!

  • HELPINGEST HELPERS HELPING HELP R/HELP

1. Rostingu2 - Top spot again! You're incredibly prolific at this! Thank you so much for all you do and for all whom you help!

2. Old_One_I - Ever so helpful and ever so observant! Congrats on second place! Appreciate you!

3. tadashi4 - Coming in third again! Thank you for your continued help and offers to help! You're fantastic!

4. erinyesmusaimoira - You're becoming a familiar face! =) Not just here, but in other helping subs as well! Thank you so much!

5. Drunken_Economist - It's almost like you really want to be here again! And I am here for it! Thanks for the assists! =D

6. mstermind - Good to see you hanging around and helping out! Appreciate it all!

7. analogMensch - Thanks so much for hanging around and helping out! You provide great feedback!

8. Timokozovic - My favorite advocate for good account security! Thank you!

9. westcoastcdn19 - I know you've had a busy week, so thanks for all of the help that you've been able to give in between duties!

TOP HELPERS HELPING HELP R/HELP IN MARCH

1. Rostingu2

2. Dhanish04

3. Old_One_I

This is my favorite part! Handing out trophies! Y'all crushed it day after day, week after week! You have a brand new, super shiny trophy on your profiles! I thank you! Reddit thanks you! The users thank you! THANK YOU.

And that's March! A little bumpier month overall than I would have preferred, but we all made it through together! Thank you so much for being here and for reading and commenting and helping! I am here for the passion that is shown in these posts every week! OK, I'm ready! Let's do this thing!


r/help 3h ago

Hey i cannt see my post on the feed of subbredit, kindly pls assist

7 Upvotes

I am posting some post and they are eventually not shown on the subs any reason


r/help 2h ago

Community Suggestions

2 Upvotes

I keep getting community suggestions from India. I'm not racist but I'm not from India. I'm not interested with Indian communities. How do I stop gettings suggestions like this on my feed?

It's annoying.


r/help 5m ago

iOS, I am attempting to message the moderators of a board and they are asking for a link.

Upvotes

What link do they want? And how to I find the link and get it to the email?

Excuse my lack of knowledge, I could use the excuse that I’m old. But I’ll just admit that I’m dumb.

Thanks in advance to whomever helps!


r/help 22h ago

Received a racist message from a mod. What should I do next?

85 Upvotes

r/help 10m ago

Help, how to post a video on reddit without it being potato quality [Desktop]

Upvotes

r/help 11m ago

want to build a small app for ios & android, not sure which technology should be used

Upvotes

What should i ask the developer about technology perspective. Thinking to use someone from fiverr but they are all about flutter, not sure if that's the right choice.


r/help 25m ago

How do I get my posts to upload?

Upvotes

r/help 1h ago

Mobile/App Post View bug

Upvotes

The last comment in every post is half hidden under the writing bar "Join the conversation". Upvote if u have the same problem.


r/help 1h ago

NFSW status of profile?

Upvotes

Hello all. I recently looked up the method to make your profile NFSW on YouTube. I followed the steps on my laptop. And did it. Now I opened the Reddit app on my phone. And I'm unsure about the status of my profile. I wish to share NFSW content on here. Kindly help on how I know that my profile is NFSW?


r/help 1h ago

Does anyone know why my Reddit community suddenly lost interaction? Normally, my community has tens of thousands to hundreds of thousands of views and hundreds of new members joining every day.

Upvotes

But in past week or so,the channel views and new members have decreased significantly compared to normal. in particular ,the number of new members joining has stopped and the number of old members joining is decreasing every day.


r/help 1h ago

Can someone help me report a subreddit

Upvotes

i cant see the report button🙏


r/help 1h ago

New users

Upvotes

Why does Reddit hate new users so much? Not only do some/most subs outright block you from posting if your don't have enough karma, but even if you do have the karma but your account isn't old enough, they will still block you. Or the sub will allow you but Reddit will shadow ban your posts. So you can't post without karma, but you can't get karma without posting and even if you can post, no one can see the posts to give karma. So if you are a new user you are basically sent to the back of the bus. I am upset because I had to close my account because of trolls stalking me. I came back thinking I would just isolate where I post, but it seems Reddit is now just like every other social media site; trash.


r/help 1h ago

My counter keeps resetting?

Upvotes

For the second time since January my 30 day counter has reset. I’ve posted every day since joining. I know it’s not the end of the world but it is annoying.


r/help 1h ago

Name of a zombie movie where the twist is there actually the last people left I'm pretty sure they still die

Upvotes

So what I remember its a zombie movie and they are trying to send a message or signal something like that and they do at the end but it's revealed they are actually the last place to be hit my the zombie apocalypse also pretty sure they die and zombie win


r/help 1h ago

Can't scroll all the way down in comments, like all last comment I only see the username and first line of the user comment but I can't scroll down to see his complete comment or to even be able to see the bottom options of their '' reply'' or the upvote screen. It's stuck unable to scroll downwards

Upvotes

r/help 5h ago

Mobile/App Bug in chat invites received (Android)

2 Upvotes

Once in a while, when I receive a chat invite there is a mix up with the user. The username (and associated picture displayed on top of the invite) is different than the username written at the bottom of the invite in the "username wants to chat. Accept their chat request..." part.

I only use reddit on my smartphone so I can't say if the bug is from the app or from Reddit itself. Given that this bug doesn't happen with all the users sending me a chat invite, I'd think the bug is from Reddit though.


r/help 6h ago

No videos are playing in feed

2 Upvotes

No videos are playing in feed, or if i cli ck on them to see the full. Have i accidently optioned out of a setting?


r/help 2h ago

Mobile/App Android - empty feed

1 Upvotes

That's it. My feed is completely empty, no posts. I'm not a member of a ton of subs but I've never seen this behavior before.

It's been like this since last night (central US). Coming back to the app after a few hours I'll see a few new items, but after I read those and refresh, it's empty again. Have I reached the end of the Internet???


r/help 3h ago

Account not working iOS

1 Upvotes

I can’t view my profile, change my email or delete my account. Can someone please help?


r/help 3h ago

Access (Desktop) Icon to switch between reddit accounts has disappeared...where has it gone?

1 Upvotes

Here is what i mean - https://imgur.com/a/vTkB24F - as you can see there is no icon in the place it usually is. (the option to post an image is not available on this sub, which is why i used imgur)

thanks in advance!


r/help 3h ago

I can't connect on my phone with the same ID and password than this one.

1 Upvotes

I already changed my password and it doesn't solve the problem.

Thanks by advance for your help.


r/help 4h ago

Posting how do i upload images that are visible even without opening the post ?

0 Upvotes

ok so this might be difficult to explain but whenever i try to add images to my post they appear in the form of links when i am viewing the post on the reddit homepage (using reddit on a browser on a laptop). I have seen posts have images that show along with the title when on the homepage and the text content is shown when you click on the post, how do i do that ?


r/help 6h ago

Logo Moderator Help Redditor Help Ads Help Reddit Pro (beta) Help Submit a request English (US) Reddit Help Features & Experiences Purchases Search help articles What is gold and how do I use it? Updated 5 months ago Reddit Account Status Getting Started Features & Experiences Purchases What is a

0 Upvotes

https://www.reddit.com/avatar/shop/gallery?utm_medium=android_app&utm_source=shareLogo Moderator [Helpgold and how do I use it? It's not Reddit shells, pearls, or beaver pelts - it's Reddit gold!

You can use gold to give awards or get digital goods in Developer Platform apps such as games.

To give awards or get goods in an app, you’ll need a certain amount of gold listed. You can purchase gold packs of different amounts within the Reddit app Redditor Help Ads Help](https://www.reddit.com/avatar/shop/gallery?utm_medium=android_app&utm_source=share) Reddit Pro (beta) Help Submit a request English (US) Reddit Help Features & Experiences Purchases Search help articles What is gold and how do I use it? Updated 5 months ago Reddit Account Status Getting Started Features & Experiences Purchases What is a Reddit Premium subscription? How do I cancel my Reddit subscription? What is gold and how do I use it? Your communities and feeds Search Messages, PMs, inboxes Profiles Chat Creating communities General Reddit features and policies Reddit Programs Developer Platform & Data API Usage Changelog Reddit bugs / problems Blockchain, Vault, and Collectible Avatars Reddit Pro (beta) Reddit Features in Development Rules & Reporting Privacy & Security Reddit Apps Getting Started Moderation Tools Community Engagement Advice & Resources Mod Programs and Initiatives Toggle navigation Jump to: What is gold and how do I use it? What payment methods are accepted to purchase gold? What's the price of gold and how much can I buy? Can I keep a balance of gold? Can I use gold to pay someone? How do I earn gold? What can I do with my earned gold? Where can I see how much gold I’ve earned? Why didn’t my gold balance increase after I received an award? Does earned gold expire?

What is and website to add to your gold balance. Thi


r/help 7h ago

Unable to connect account to Google

1 Upvotes

I had some sort of weird issue where I tried to login to Reddit with Google only to find some strange account linked to it. After I went through the trouble of removing my Google login from it, I logged out and tried to log back into my own account. When I tried to connect my Google account to the correct account, it was not doing so and appeared to get stuck in a loop, and I'm not sure what to do.


r/help 8h ago

Mobile/App Problem logging in

1 Upvotes

Tried to log into my account after reinstalling app,tried email and password to log in and it told me it was incorrect even the it was the right email and i reset the password just in case,then I tried to get in with a log in link but when I clicked log in from the email it took me to a page with “page not found” Please help me