After going back and fourth with NB Power since the end of January to try and get to the bottom of this whole "why my bill is insane" shenanigan's....the more I dug into and got in contact with high level execs within the utility....the more I became suspicious that something was going on. The first suspicion was, when I call in to get any information about my bill, the person would stop and go...."sorry, I was told I can't talk to you and I need to get ahold of someone on MS teams here...please hold". At this point, I'm asking about this weird meter code showing "E01" which the person won't answer what it means on the phone....

So I keep digging and my wife gives me the idea of, "Why don't we call the manufacturer?...they'll know what the meter code means". So I call itron and get a hold of their support team where I explain what's going on and leave my email. An hour later, I get an email with the FULL USER MANUAL, showing all the meter codes and technical operation of how the smart meter works, etc.

I ask the itron support, "What is this E01 meter reading on smart meter mean?"

itron support: "What you're seeing sir is EOI, or the end of interval for registering peak demand on your consumption"

hmm.....but.....I thought we didn't get charged demand in New Brunswick? According to NB Power, only business / commercial accounts are charged for demand usage but not at the residential level....or so they claim.

There's a saying in the IT world of..."logs don't lie" where I've worked in the industry to prove things by going to the raw logging data because manufacturers build in consumer failsafe's to hold utilities accountable...like event log metrics having no ability to be modified.

....so I requested my event log.....

which took almost 3 months.....where I had to state the Privacy act putting NB Power on a 30 day window...which they burned through and I burned them by saying, "you refused to handover my data which accounts for a legal refusal under RIPPA..."

...they handed the data over at that point...

And like I suspected as the..."logs don't lie"....we're ALL being lied too...we're all being STOLEN from...it's no longer a conspiracy when the logging data show's what's going on.

NB power's response?.....they lawyered up.

To give some context to the event log snapshot:

1. When you match the billing relevant kWh column with the events in the log, you see a "Demand Reset" taking place while you sleep where kWh is then ADDED to your consumption.

What this means is, your consumption is being measured and charged at a premium during peak times as opposed to a flat..."you pay this rate". I started seeing a trend in my data when I graph it out and there is no denying that this is going on. When I do my laundry, I shouldn't be pulling more kWh usage during the morning or night in comparison to the middle of the day (which matches to what they post as peak times).

In the end, they're trying to dispute with someone who LIVED THEIR ENTIRE LIFE THROUGH PEAK ELECTRICITY RATE WINDOWS....so your average NBer isn't going to know what's going on. NB Power thinks the community is stupid (not kidding, they even admitted it by email).

Moncton and St. John Freddy been putting up apartments wide open … I think we reached a point where demand isn’t much there as it was . Rents will come down just wait next 12 months .. There will be deals . Can’t charge big rents where there are no new or big job opportunities..