Finally bought a car that I’ve loved since I was a child, I’ve been a Nissan boy my whole life. And yes, from the title, its the new Z, looks amazing with the retro styling, no fake vent bs, just raw TT V6, fast.
Its been my daily since I drove it off the lot. At 5K miles, I took it into the dealer for service, tjey recommended a tire change. To which I rejected at the time cause no consumer should be changing tires at 5K. I walk in to where the techs are working on my car, and see heavy wear on the outside walls on my front. They finish the tire rotation, and I go about my day.
At 8K, I start feeling the deteriorating state of my tires (Yokohama V107s). I get very irritated because again, no end consumer should be worried about their tires this soon into the ownership. And all I do is drive home -> work -> gym -> home. No drifting, track days, aggressive driving, etc.
I go to the dealership again and claim my case that this should be fixed at the cost of the dealership, cause if anything is off, it shouldve been caught at PDI. They claim they dont check for alignment at PDI and after a back and forth, tell me to contact Nissan’s customer care hotline to which I create a case there. The dealer checks my alignment to which it comes back way out of wack.
Fast forward to multiple escalations, the dealership talking to Nissan on the backend, and multiple pleads. I’m stuck in a situation where theyre having the end consumer pay for a manufacturer error.
Dealer even tried to accuse me of driftibg even though its my front tires :/
Im thinking of sending a firm email to Nissan, CCing the dealer and Yokohama. If nothing happens, I’ll have to resort to social media.
Anyone experienced this? Any suggestions?
Thank you,
TLDR: tire wear at 5K, alignment came back off, dealership or Nissan wont assist at all, and its not the consumer’s fault.