Deactivation came out of nowhere, tried appealing and pre-arbitration assuring them this wasn't true. Been trying to email the appeals and sparks app notices email addresses to escalated this and get it resolved. Would appreciate any additional steps I can take to get reactivated after this bogus claim.

Thank you 🙏

I swear some elderly people use Spark as a service to get someone to carry other packages into their house. I had 3 deliveries just today where they asked if I could bring a heavy furniture item or some heavy boxed item into their house. I didn't mind until I started to hurt myself physically. I am not the strongest dude, but who am I to say no to someone in need. I just can't afford to over extend my body at the moment so it's kind of annoying I didn't realize that was part of the job I guess.

W.

T.

F.

If this doesn’t apply to you good but the ones who respond with nagging are the ones I’m referring to.

Why the hell are you using Spark if all you’re gonna do it moan and cry about this and that and blah blah.

If this offends you, GOOD. Someone needs to tell you.

I hope I never stumble in here again. Bunch of crying babies man. Go do something else if the app sucks for you. Chances are it’s probably you who sucks. 🫶🏻

2219 DoorDash Deliveries 2179 Spark Deliveries

This can't be real. 44 miles round trip for $11

Had a pretty good day today, been getting more consistent doing offers and I like doing spark now. W job?

Okay so I was just wondering if the offers go to who is sitting in the Walmart parking lot first vs who is 8 miles from the store ? Just wondering. My home is 10 min from Walmart . Sometimes I wonder if I should drive to the store and wait or stay home ?

as

Did anyone else get their certificate due to incentive offered? Did you receive your incentive? By any chance does anyone have the email regarding the incentive? If you have the email could you please post here? I called today and representative does not see the incentive and was "excalating" this.

Did you driver realise that in the new terms of use there’s no where you can arbitrate for a deactivation. It’s removed. They basically leave you with no way to fight back.

really thought I was gonna bank but yeah. already reported, i did nothing wrong, it's escalated, not expecting anything honestly, but sadly idk which of the three is the baiter but mf if I find out somehow 😭😂.

You get the message that your insurance will expire. You send it in and you get this long wait saying being reviewed. I hate the suspense.

WTAF?

I finally got a mid level representative to admit on a recorded line that they using the tip to offset the base pay to the drivers..

Not only that she went on to say “ THIS ISN’T FAIR TO THE DRIVERS”

We are making strides and if we continue to fight for better pay we can really turn this into a livable productive equitable gig for all involved including Walmart!m OBVIOUSLY. Let’s keep fighting the good fight

So my mom has a delivery account with spark and a few days ago she was attacked during a delivery. The guy is arrested and we thought things were fine until she got a message saying her account was suspended because SHE was attacked (them saying she was involved in 'a physical altercation' during a delivery). Are they allowed to do something like that? She did nothing wrong and they're punishing her for being robbed and attacked by some asshole over ice cream??????????

(Also after the attack the jerks didn't even bother calling back and now apparently they're saying THE ATTACKER is the one who filed the appeal????? The guy who's currently arrested and they just hung up in her face after she asked why she was the one being punished)

I remember some guy told me there’s a trick that if you accept an apple order, you can wait about 10 minutes, cancel it and then you’ll receive the order again but with 10$ added. Does anyone know about this or how to do it if it’s true?

The other night I had 3 curbsides I parked and waited a few minutes for and I noticed that all 3 were still finding items so figured they were backed up. All 3 orders I sat for a few minutes and then I got an order cancelled notification. Today when I log on I see that my 100% completion rate has dropped a few points.

In the past I’ve cancelled orders I waited longer than 15 minutes after being told by support anything after 10 I can cancel without penalty and lost no completion, but now I’m getting penalized for orders cancelled that the store can’t fulfill?

I called support and was pretty much told not to worry about it because my metrics are still fine, but the guy kept saying I was able to spark still so he didn’t understand my issue. My issue is if this becomes a reoccurring issue, I won’t be able to control my completion rate. Any advice or guidance or is this just a “suck it up” issue?

I recently purchased a grand Cherokee and want to know what side jobs I can possibly do with this. Thank you

I was just prompted to Upload my real Id and photo verification. First try it ask me to upload again. Second try it was approved. Went to turn on the app and I’m getting error message “something went wrong try again”. I called support and was told that everything looked well and they will be escalating my issue. I’ve uninstalled and reinstalled and still getting the same message. Have this happened to anyone? I’m located in GA so if you haven’t been asked to verify yet it will be coming soon.

I'm pretty new and deliver in a relatively small zone, but this is literally twice the amount we normally see for similar orders around here. I figured the tip is either a typo or a tip bait, but I had to take the chance that it was real. Any body else seeing an uptick in the pay the last couple days?

Digital Market manager introduced me to this chap. I got to pick his brain about a few things. I do consider him a reliable source of information as OGP and store cowers in fear of the woman that introduced me to the guy. But as with anything, take it with a grain of salt. The guy was on Spark watching the orders that were offered. His phone dinged several times through the three of us talking to them.

He did tell me he didn’t want to say too much for fear of legal arbitration— something’s happening near north Georgia.

1. Metrics: they all matter. Some more than others. He wouldn’t tell me the metric that matters the most. Based on reading between the lines, Customer Rating and Acceptance Rate are the two most heavily weighed metrics. He emphasized them. He did state that new workers get the first order sent out because of metrics are frozen at 100% for a certain amount of time. No hidden metrics.

2. Pin: It is proximity based and will eventually reach out 2, 4, 6, 8 miles. The Pin is going to be changed. He specifically stated: “Enhanced”. No further details on what “Enhanced” means only. He didn’t want to give me any timeline on it as it could change. But I had a feeling it could be sooner and not later.

3. Loaders are supposed to load the cars themselves, drivers are to stay in their car, bags tied to ensure items don’t roll around. It’s about chain of release. It’s easier to know if the mistake came from a driver or the store if the store is load all the items. He admitted that stores seem to be the source of the majority of issues. Eggs, Bread, milk… There may be secret drivers that look into stores to make sure they’re following the rules.

4. Deactivations: There’s a team of 10 that work on deactivating and reactivating drivers. Your metrics and driver strikes are taken into account. Driver strikes are complaints from Stores and Customers against drivers.

5. Filtering stores: the platform wasn’t built for it. They also don’t want to do it just incase a store is closed. It’ll also limit the pool of drivers orders would reach.

I did raise concerns about: - Since stores have a lot of issues getting people to not park in the curbside parking, I suggested they send a mass message (again) that’ll tell all drivers again.

• support agents are horrible. Talk to 3 agents and get three answers. He acknowledged that they “aren’t knowledgeable” I mentioned chickens in the background and he smirked.

they’re taking forever and the app already told me it was over 10 minutes so I get my extra pay, but does it go up or is it just one little amount cause if not I’m probably gonna dip on this order.