I bought a new car in July last year. I'm now at 15,000km. No lemon law here.
On day 3 the app said I had two DTC codes, but no CEL on the car so I took it into the dealership who said there was nothing. The codes are still in the app and tells me constantly there are health issues.
The washer nozzles spray super low and worse at highway speed. The dealership confirmed they are aware of the complaints, they can't adjust them, and they expect a recall - that was last October and nothing yet. It was damn near dangerous this winter when salty road spray is coating the windshield in a white haze.
HVAC won't turn off with the windows open. When it's set to OFF it still behaves like it's set to AUTO. I fiddle with the temp before turning it off but it still constantly blows the fan at a high speed, like 70%. I have all the passive HVAC settings turned off to be sure.
Occasionally the second row vents blow hot when I have AC selected. This isn't just the system cooling down. They'll be blowing HOT even after 15 or 30 min of driving and the front vents blowing ice cold. this happens sporadically so I'm wondering if it's a damper control issue or something.
The exterior door handle has a touch pad to lock the doors which stops working at random.
Auto start using the app will sometimes say it failed but I go out and the car is running.
When towing I constantly, like ever 5 min, get a "take a coffee break" warning. I absolutely never get this warning when not towing. And to top it off, I did a quick loop around my lakes private road with a trailer but the wiring not plugged in, never got the warning.
Driver side dash speaker is starting to crackle sporadically.
Top of the rear passenger door is rusting from under the weather stripping.
OTA updates were advertised as standard in Canada but they don't work. Neither do manual USB updates from the Hyundai Canada website. I see the US has received 8-10 updates in the past year - some are added infotainment function and some are software fixes. So I'm wondering if there is an update out there that would solve any of my issues.
The dealer has been good to work with, but nothing has been resolved. Like they gave me a new 7 pin connector to try, and I had a sit down meeting with the general manager, shop manager, and shop foreman. And all my communication has been directly with the GM who is very responsive and wants me to come in again so he and I can go for a drive together. Some of the problem is I can't replicate some of the issues when I do take it in to them.
Am I being nitpicky with a new car? Are they all like this? My previous vehicle was a top trim Silverado LTZ which was truly perfect. But it was a 2012. Only repair it needed outside of routine maintenance and wear items like brakes, was a coolant reservoir cap that broke: $7 over 13 years of ownership and 260,000km. Our other vehicle is a loaded 2020 CX5 and it's been great appart from chewing through rear brake pads. So are more modern vehicles with all sort of tech just prone to more issues? My feeling is the HVAC problems are ekinda inexcusable, HVAC ain't new. Same goes for the washer nozzles.