r/24hoursupport • u/TimelyRaddish • 2h ago
r/24hoursupport • u/jaredcheeda • Oct 21 '17
[Meta] New 24HourSupport Discord Chatroom
If you like helping out, you should come hang out in our new Discord.
r/24hoursupport • u/vUcoq • 8h ago
Google Family Link
Hello, I need help removing a google account from being under supervision. This email is for a business, and a previous owner of the business thought it made sense to make this email a child account under his personal email. We do not have access to his personal email and we need to remove our business’ gmail account from being under his supervision. The account’s birthday is in 2020 (again idk why he did ts) so it’s not like we cant just remove it when it becomes old enough any time soon.
r/24hoursupport • u/Far-Plant-1601 • 15h ago
Windows Using headphone mic and laptop speakers at the same time
How can I use my headphones as a microphone and my laptop’s speakers as the output? I tried selecting them manually, but both show up as one device. I also tried changing the setting to "mic in" from Realtek advanced settings, and it did what I wanted, but the headphone mic barely picks up anything and is practically unusable. However, with any other setting, it works perfectly fine.
r/24hoursupport • u/Best_Nectarine_3930 • 19h ago
Acer nitro 5 wont turn on.
Just received the laptop from amazon. I was setting it up just fine till i had to reboot it to update. It turned off and stayed off. It has a purple light indicator on it. Tried force shut down but the light wont go off. I also tried switching outlets. Any suggestions?
r/24hoursupport • u/JuggernautOrnery1544 • 16h ago
Unresolved Screen started showing black lines
My laptop screen started showing black lines at the bottom and has almost completely covered the taskbar. I tried connecting it to a different monitor and it works perfectly fine.
What could be the problem?
Device: LENOVO IDEAPAD GAMING 3 15IMH05 Processor: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz RAM: 8.00 GB System: 64-bit operating system, x64-based processor
r/24hoursupport • u/TimelyRaddish • 1d ago
Is there any way to make this update not pending, like cancel it? Or how can I fix the error. No Windows stuff is working since the updates pending.
r/24hoursupport • u/AggressivePrice9976 • 1d ago
Disable hotel mode!
I would like to disable hotel mode I’m staying at a hotel and would like to use the hdmi
LG tv model : 27LN661H0LA
r/24hoursupport • u/faultlessjoint • 1d ago
Unresolved Issue with videos on new 45" display. Videos will play normally for 2-3 seconds then divide/separate into weird lines.
So I recently started using a new LG Ultra gear 45" display.
When I try to watch a video it will play normally for a couple seconds and then desync (for lack of a better term) and kinda divide into 2-3 offset images where each image contains only 1/2-1/3 of the rows of pixels.
If I pause the video it looks normal. Similarly, if I drag and move the window around while the video is playing it works normally, but as soon as I stop moving the windows this issue pops up. I am unable to screenshot the issue by here is a cell phone pic on what it looks like.
r/24hoursupport • u/Disguisedkoalas • 1d ago
I recently got my phone stolen, it is in China now and I just got this text from a random number. How should I go about responding to this?
r/24hoursupport • u/Icy_Philosopher_4145 • 1d ago
Windows W, Z, Tab, and the Windows key all collectively stop working randomly
As the title suggests, those four keys all stop working at the exact same time and spontaneously will start working again. When I notice one is out, the rest will be out, and vice versa. My theory is a hardware thing, but I'm not tech-savvy enough to really go into detail about what it could potentially be. This started sometime in November last year if I'm remembering correctly; at least somewhere around that time.
I've tried blowing under the keys, restarting my laptop, and updating my drivers but nothing seems to permanently change anything. They will have times where they all work for the entire day, and the next they'll be on and off or mostly off. I'm not sure what to do or what the exact problem could be. Any help?
r/24hoursupport • u/EntertainmentLife790 • 1d ago
Dyon Screencast
Hey, I got a Dyon 32 Pro Tv. There‘s a app called screencast, but when I click on it, theres a blue screen. I tried every screen mirroring App. Does anyone know how this works?
r/24hoursupport • u/AvaSpelledBackwards2 • 1d ago
macOS / iOS Gray bar on the side of my screen
Computer is a MacBook Air. Gray bars appeared suddenly when I opened my laptop this morning. Nothing was closed in the screen. The colored stripes on the side are from a previous screen crack but that’s not a concern for me.
r/24hoursupport • u/RightBoysenberry9471 • 1d ago
Windows File problem?
I logged onto my asus 16 and I got the problem D:/WINDOWS/System32/LogFiles/Srt/SrtTrail.txt
Anyone know what it is and how to fix it for Windows 11?
r/24hoursupport • u/FantasyPhoenix1 • 2d ago
Sudden problem with laptop please help
Enable HLS to view with audio, or disable this notification
Hi, so these lines on the bottom of my laptop appeared suddenly, the laptop hadn't been moved or touched since the night before, booted it up and they were there. They seem to be inconsistent other than covering the bottom section, and weirdly go away when I'm on word?
At first I thought it was a loose cable from the screen but surely if it goes away on word it can't be?
Please help me figure out what's going on because I need this for my uni work!!
r/24hoursupport • u/Kindly-Plate9884 • 1d ago
Unresolved SD card suddenly unreadable and looks empty, device insists on formatting?
I was trying to recover pictures from a really old (10 years old..) SD card with really precious pictures, when suddenly mid transfer my computer gives me a warning that says "offline/empty disc" and the phone i had the SD card in suddenly cant detect it anymore. dont have any other phone with me where i can test whether the SD card is still readable or not, and i dont really have the resources currently to go to a data recovery person. How can i make sure the card isnt dead (hopefully)? It happened so suddenly, and i did transfer a significant amount of pictures and videos already, albeit most of them being corrupted. There is no physical damage to the card as far as i can see, and i havent taken it out since the first time i found it and put it inside the phone. Any and every help is appreciated and please explain what i should do as if im a 5 year old......the card is ttec microsd 16gb (an ancient looking thing)
r/24hoursupport • u/Pontiff_Sullyy • 2d ago
Unresolved Laptop screen help
Laptop screen help
The other day I turned on my laptop (maingear vector pro) and there was a line through the screen and it was frozen. So I restart it, screen never comes back on. It’s just a black screen, camera still works on the screen though. I can connect to a monitor and that works as well. I checked display settings and it’s not even detecting my laptop screen. I’ve tried updating drivers and a couple other things but I can’t get the screen to work:/
After messing around in the node control panel and disabling “NVIDIA Optimus” the screen is back on, but just dark. But I have to do a hard reset (hold power for 60 seconds) every time to make it turn on. I try turning the brightness up but it automatically goes back down to 0 every time. I’m at a loss
r/24hoursupport • u/Phylis420 • 2d ago
Someone keeps trying to login to my Ladbrokes account..
Sorry if this is the wrong place to post.
Does anyone know if I can see the login activity as I can't find anything. I've changed my password and enabled 2FA. Im unsure how someone would even know I have an account on there.
I've checked haveibeenpwnd and there's been no recent breaches on any of my email addresses.
Is it likely to be someone I know?
r/24hoursupport • u/AmuseerBeer_ • 2d ago
Unresolved Need help with this DMP File - random BSOD since this week.
I was playing Black Ops 6 when I out of the blue received a BSOD and the PC rebooted. The BSOD said: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED -> and some other stuff but because of the fast rebout I was not able to read this. This happened ONE time before while playing Minecraft (with shaders).
I tried to analyze the DMP-file, but I can not make any sense of what the problem actual is. Is there anyone who can help me?
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8044faa3f83, The address that the exception occurred at
Arg3: ffffea099aff6928, Exception Record Address
Arg4: ffffea099aff6110, Context Record Address
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : AV.Type
Value: Read
Key : Analysis.CPU.mSec
Value: 1140
Key : Analysis.Elapsed.mSec
Value: 9882
Key : Analysis.IO.Other.Mb
Value: 18
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 38
Key : Analysis.Init.CPU.mSec
Value: 359
Key : Analysis.Init.Elapsed.mSec
Value: 17501
Key : Analysis.Memory.CommitPeak.Mb
Value: 103
Key : Analysis.Version.DbgEng
Value: 10.0.27793.1000
Key : Analysis.Version.Description
Value: 10.2410.02.02 amd64fre
Key : Analysis.Version.Ext
Value: 1.2410.2.2
Key : Bugcheck.Code.LegacyAPI
Value: 0x1000007e
Key : Bugcheck.Code.TargetModel
Value: 0x1000007e
Key : Dump.Attributes.AsUlong
Value: 0x21808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0x0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: AV_dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte
Key : Failure.Exception.Code
Value: 0xffffffffc0000005
Key : Failure.Exception.IP.Address
Value: 0xfffff8044faa3f83
Key : Failure.Exception.IP.Module
Value: dxgmms2
Key : Failure.Exception.IP.Offset
Value: 0x103f83
Key : Failure.Exception.Record
Value: 0xffffea099aff6928
Key : Failure.Hash
Value: {d4e18772-6233-942e-af8e-14a998641ee7}
Key : Hypervisor.Enlightenments.ValueHex
Value: 0x7497cf94
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 1
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 38408431
Key : Hypervisor.Flags.ValueHex
Value: 0x24a10ef
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 0x3f7
BUGCHECK_CODE: 7e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8044faa3f83
BUGCHECK_P3: ffffea099aff6928
BUGCHECK_P4: ffffea099aff6110
FILE_IN_CAB: 040325-9734-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump
FAULTING_THREAD: ffff95863bfb5180
EXCEPTION_RECORD: ffffea099aff6928 -- (.exr 0xffffea099aff6928)
ExceptionAddress: fffff8044faa3f83 (dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte+0x00000000000000d3)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000048
Attempt to read from address 0000000000000048
CONTEXT: ffffea099aff6110 -- (.cxr 0xffffea099aff6110)
rax=0000000000000000 rbx=ffffba8cb4f09601 rcx=0000000000000000
rdx=ffff95864a8a3310 rsi=000000034c600000 rdi=ffffba8ca1975830
rip=fffff8044faa3f83 rsp=ffffea099aff6b60 rbp=ffffba8cc8f64450
r8=0000000000000001 r9=0000000000000541 r10=0000000000015061
r11=ffffba8ca9139000 r12=ffff95863bfb98d0 r13=0000000000000b10
r14=ffffea099aff7001 r15=00000000000002c4
iopl=0 nv up ei pl nz ac po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050216
dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte+0xd3:
fffff804`4faa3f83 482b7048 sub rsi,qword ptr [rax+48h] ds:002b:00000000`00000048=????????????????
Resetting default scope
BLACKBOXBSD: 1 (
!blackboxbsd
)
BLACKBOXNTFS: 1 (
!blackboxntfs
)
BLACKBOXPNP: 1 (
!blackboxpnp
)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
READ_ADDRESS: fffff8047c9c34b0: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
0000000000000048
ERROR_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%p verwijst naar geheugen op 0x%p. Het geheugen kan niet worden %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000048
EXCEPTION_STR: 0xc0000005
STACK_TEXT:
ffffea09`9aff6b60 fffff804`4fa8181e : 00000000`00000000 00000000`0142c600 00000000`0142c400 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte+0xd3
ffffea09`9aff6c40 fffff804`4fa8024f : ffffba8c`a1975830 ffffba8c`c8f64450 ffffea09`9aff7070 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x19be
ffffea09`9aff6df0 fffff804`4fa64c24 : ffffba8c`90371b90 ffffba8c`c8f64450 ffffea09`9aff7070 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x3ef
ffffea09`9aff6fa0 fffff804`4fa7faf3 : 00000000`00000000 00000000`00000040 ffffea09`9aff7150 00000000`00000000 : dxgmms2!CVirtualAddressAllocator::CommitVirtualAddressRange+0x994
ffffea09`9aff7130 fffff804`4fa566ed : ffffea09`9aff7440 ffffea09`9aff7440 ffffea09`9aff72d0 00000000`00000000 : dxgmms2!VIDMM_GLOBAL::CommitVirtualAddressRangeSystemCommand+0x2f7
ffffea09`9aff71d0 fffff804`4fa5509e : ffff9586`3e047000 ffffba8c`c8f64a80 ffff9586`3e047000 ffffba8c`c8f64a80 : dxgmms2!VIDMM_GLOBAL::ProcessDeferredCommand+0x4bd
ffffea09`9aff73c0 fffff804`7be4fd8a : ffffba8c`a01f3000 fffff804`4fa54901 ffffa900`d9740100 025fe07f`b8bbbd01 : dxgmms2!VidMmWorkerThreadProc+0x6de
ffffea09`9aff7570 fffff804`7c07a024 : ffffa900`d9740180 ffff9586`3bfb5180 fffff804`7be4fd30 00200065`0062006f : nt!PspSystemThreadStartup+0x5a
ffffea09`9aff75c0 00000000`00000000 : ffffea09`9aff8000 ffffea09`9aff1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte+d3
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
IMAGE_VERSION: 10.0.26100.3470
STACK_COMMAND: .cxr 0xffffea099aff6110 ; kb
BUCKET_ID_FUNC_OFFSET: d3
FAILURE_BUCKET_ID: AV_dxgmms2!VIDMM_PAGE_DIRECTORY::ExpandLargePagePte
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {d4e18772-6233-942e-af8e-14a998641ee7}
Followup: MachineOwner
---------
r/24hoursupport • u/Upset-Discussion9107 • 2d ago
HELP! I think my 4090 is making my pc black screens after 5 to 10 mins of gaming
r/24hoursupport • u/Atreide-Omega • 3d ago
Unresolved What’s this and do I fix it
I literally have no clue of what it is. It just appears whenever I boot up my laptop, and is started appearing randomly one day without me doing something special
r/24hoursupport • u/Practical_Fix8520 • 3d ago
Unresolved Weird semi-circle shapes randomly appearing on my screen
r/24hoursupport • u/mxzry • 3d ago
New PC Build Won’t Post/Red VGA Light
Finished my build last night, and when I tried to turn it on it wouldn’t post to the monitor. It also has a red VGA light on the monitor. After trying a few times, suddenly it worked and I thought that was that. Set up BIOS and installed Windows and went to sleep.
This morning I woke up and tried again but the same issues. Won’t post at all, with red VGA light on. Tried everything, the GPU is well secured and plugged in, tried turning on monitors first, nothing. Would appreciate any help at all, thank you.
r/24hoursupport • u/Ybou_ • 3d ago
Unresolved (Social media support) My Twitter account was suspended and I can't send an appeal (details in body text)
Hello, yesterday my Twitter account got suspended for supposedly "glorification of violence", which wasn't true. A kid who has already been spam reporting my account multiple times has decided to spam report my reply and I am now banned.
I sent a first appeal to the support and obviously got a response almpst instantly from the AI saying "nuh uh i can't read so you stay banned"
However, for some reason I cannot resend a second appeal because it says that I need to receive an answer to the first one I sent (which i did)
I already got suspended once on this account and a friend helped me get unbanned by spamming the support.
Someone please help me, I do not want to lose it because of those AI support members
Idk what reddit to use to get help so I send it everywhere
r/24hoursupport • u/SavingPrivateKatMeow • 3d ago
Need more info Is the Gigabyte B450M DS3H v1 motherboard (BIOS version F61) compatible with the Ryzen 5 5600 CPU?
I am planning to upgrade my CPU soon. I currently have a Ryzen 3 4100 paired with a Gigabyte B450M DS3H v1 motherboard, running BIOS version F61.
I did some research, but I’m still confused and unsure which BIOS version I should upgrade to—or if I even need to update the BIOS at all.
According to the Gigabyte website, the latest BIOS version is F67g. Should I update to that version? Which BIOS version should I update to? Or will F61 still work with the Ryzen 5 5600?
https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-1x/support#support-dl-bios
https://www.gigabyte.com/Motherboard/B450M-DS3H-rev-1x/support#support-cpu